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May 2024 by Justin James
I'm very happy with the service and turnover time the Kissimmee Jewelers team provided. I went to 4 other shops with my idea and Kissimmee Jewelers was the only shop to turn my idea into reality. I'm Happy with the end results of the product provided. I would recommend for gold projects.
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October 2023 by David Nunya
I literally love this place I purchased a miami cuban link chain on line if the price is too good to be true believe it guys lucky for a gun pmi gun can tell the facts and this place has one they didn't even charge me even I insisted on paying for them saving me from losing my money not even a tip they said leave them a Google review so here I am first off if you go in giving good vibes I promise good vibes is what you will get backdoor
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June 2023 by Laura Roper-Heil
Well, it finally happened! My 2nd favorite stone is a star sapphire, I have a black, green, pink and purple. My dream was to have them all set in one ring. I started on this dream December 2022. When they couldn't get it done, I found Kissimmee Jewelry. I told them what I wanted and ta-da .... they actually got the 4 stones mounted by actually making a new ring. When he unwrapped my ring from the tissue paper, i think my heart beat a little faster. The ring is beautiful and just what I wanted. So, if you have a dream for your jewelry, go to Kissimmee Jeweler's, You will not be disappointed! Staff very down to earth and easy to work with.Thank you.
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December 2022 by Allison C.
You can't go six months without your jewelry from this business falling apart. They repaired my ring with a "Diamond" that cracked one month later. This was after they sized my ring and THE DAY I TOOK MY RING HOME THAT STONE FELL OUT. After it cracked a month later, I was so fed up with having to go there to see Victor Christian, Yvette, and everyone the hell else I got to know over the ONE jewelry piece I own from there (this ring) which is a replacement for another right where the sapphires kept falling out. I was at the time married for one year, I had visited that jeweler to repair my sapphire ring TWICE. And then again for them to put som phony stone in my ring. I'm just so sick to my stomach with the con people. DO NOT GO THERE FOR ANYTHING EVER. Gypsey rip off scam artists. They would tell me it was fixed, I would show up -and they would say they had LOST the ring. These people need to go out of business.
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October 2022 by Lizy Falcon
After promoting on instagram that they have a huge discount, I call to inquire about a specific chain. They tell me the price, that it is included in the 50% , Ivette even tells me that I can finance it. I show up and come to find out if you finance, you have to pay full price. I decided I wanted to buy it cash so I can get the 50% off they are promoting everywhere and then they say the piece has to be at least a 3K value and that they can only give me 40%. Super false advertising.
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October 2022 by PETERJOHN ARMY
ME*@iM TRILOGY*ONEME* LIFE*GOD MATTERSME* VYDA*DYOS MANTIENE
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September 2022 by kikec99
A place i will never go back. Brought a necklace to get repair and we had to keep calling to get it back because they couldn't find it.
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July 2022 by Blakely H.
I called the shop 2 hours before for an authenticity check for a Rolex. I ask them what time they close. The woman on the phone tells me 7PM. Google says 7 PM. Yelp says 7 PM. Why am I being turned away saying they closed at 6:30 when I get there at 6:35? There were at least 3 workers inside behind the counter. Fix your times if your hours changed so clients aren't mislead.
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May 2022 by Barb Cudney
I am quite dissatisfied with Kissimmee Jewelers because in January 2022 I dropped off my sapphire bracelet for repair. As of April 18, 2022 I have not received my bracelet back, nor compensation of any kind for it although I have been promised a new replacement bracelet from the same company but have never received it. I have driven to the store a minimum of 4 times to address this issue but in spite of being promised I have never received a phone call or communication of any kind from this jewelry store. On my fourth and final visit on March 30, 2022 I was advised that Aurora Lopez, the office manager would contact me that day, the next day or on April first. Ms. Lopez never responded to me. At this point in time I can only conclude that my bracelet has been stolen by an employee. Moreover, management in the company has not provided monetary compensation for this loss or theft, and has not ordered the same bracelet for me as a replacement. I have also learned that this company is not registered with the Better Business Bureau. Although each individual staff member has been conciliatory during my visits on four separate occasions, management has willfully failed to respond to me. Clearly the strategy is for the customer to become discouraged and abandon their efforts. Please be wary of the jewelry repair aspect of this business.
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January 2022 by Marcos Vinicio
This jewelry is unique, different and affordable. They’re able to customize your jewelry or create a design for you. The staff is great, knowledgeable and attentive. Everyone is very helpful specially Aurora, she had great attention to detail and helped me get the right one for me. What’s even better she offered me great credit options. You got to check this place out!
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January 2022 by Jose Velez
Within 1 year I've brought my fiance's ring in TWICE to have a ruby reset. These stones shouldn't just fall off the way they do. Also both times I've brought it in, I've had to wait up to 3 weeks rather than the 2 or 3 days they've guaranteed they'd have it ready. If I could have done more research and chosen another Jeweler I honestly would have.
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September 2021 by ralphy madera
Been coming here multiple times for rings, bracelets and chains. Great service and great Staff. I’ve recommended multiple here and they loved it here as well.
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September 2021 by Jen E.
UPDATE: After reaching out via Instagram, I was contacted by Victor who was able to locate my order.Ive tried over 3 times to get information on a piece of jewelry i left almost THREE months ago. It was originally supposed to be done in 2 weeks. A month passed and after I had called multiple times and was able to reach them, there was some nee girl who couldnt even find my piece of jewelry. Great how organized. Then I was told it would ready in 2 weeks, when it was done someone would call me. NO ONE did. I called again and was told the jewelry designer must have it and they took my number (shouldnt they have it already) and someone would call me back as soon as the designer was back, i never got a call back and when i called, no answer. so ive also emailed them, weeks have passed and no response. Ive been calling back again, but no one answers and I can’t even leave a voicemail because the voicemail is full. A friend told me to go here and to be honest even if they are good, this is Very bad customer service, i have had NO communication and STILL DONT KNOW HOW TO REACH THEM OR WHEN MY JEWELRY IS GOING TO BE READY.IM HOPING THE OWNER OR SOMEONE USEFUL SEES THIS AND CAN REACH OUT TO ME BECAUSE IM TIRED OF CALLING AND EMAILING AND NO ONE IS ANY HELP!!!! LOOK IN YOUR RECORDS, FIGURE OUT MY INFORMATION, AND CAAAAAAALLLLLL MEEEEEEEEI WOULD NOT RECOMMEND EVER, AT ALL. STAY AWAY!!
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August 2021 by Luis Ignacio
This jewelry is unique, different and affordable. They’re able to customize your jewelry or create a design for you. The staff is great, knowledgeable and attentive. Everyone is very helpful specially Aurora, she had great attention to detail and helped me get the right one for me. What’s even better she offered me great credit options. You got to check this place out!
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August 2021 by Ninja Flaimz
The new renovations they done to the shop makes Kissimmee jewlers up there with Cartier & Mayor's! Beautiful touch to the shop! The security officer and security doors nice upgrades added. Beautiful jewelry pieces to shop. Friendly staff. We got appraisals free with honest answers & great service. I've lived here for 44yrs so this change was impressive. Looks like I was shopping in College town Winterpark. Almost felt under dressed lol nice appearance with well groomed staff. Good Job!
