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January 2024 by Mike B.
Honest, helpful, very fair prices! I needed a stone replaced in my grandmother ring. Ken suggested I not replace the opal for my October grandson, since I wear the ring all the time. I'm very happy with the light pink October stone. I also thought I needed a new battery for my citizen watch. Ken put my watch under his lamp. He even reset the time for me all at no charge. I highly recommend this jewelry store!
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October 2023 by Jim Toth
Please people of Florida,if you want custom jewelry of any kind gold,silver,and precious metals,and stones of any kind ,you looking for a jeweler you can trust 100% ,look no further,repair and custom work Luis from Ken's jewelry of Kissimmee is best out there,
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September 2023 by susan bruno
His repairs and pricing is good. Nice people and even helps design what what they want. I won't go anywhere else.
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July 2023 by jose ramos
Old school customer service, treated like family. Went above and beyond to provide best result possible. Highly recommended for purchase or repairs. Great selection as well!
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May 2023 by Kyle P.
I almost have tears in my eyes as I write this. Ken's is probably going to be my jeweler for life. Not only was the staff extremely helpful and attentive to my needs but they were quick and knowledgeable even to provide suggestions as to starting my own gold collection to pass down to my children. When I was born coming up on 30 years ago in a hospital in New York my mother bought my father a gold necklace which I've worn every day since he died 15 years ago. When my daughter came into the world I had already decided I wanted this chain to be passed down to her and any other children my wife and I have in the future. Imagine how it felt when she jumped on my neck and broke it. It was a struggle finding people in the local area of Kissimmee who can work on gold but the moment I stepped into Ken's I was taken care of, and after Luis looked at it, I was even taught about the casting process this 29 year old chain went through all those years ago. When I picked up my chain I was in awe. Not only was it repaired, but it was polished, and has never looked this good! I'm over the moon about Ken's and you should be too! Ken's isn't going anywhere any time soon so you all should definitely check out what they have to offer and for their top notch service and repairs! Luis is the MAN! he will get you right!
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April 2023 by kim arenburg (Lucky)
Luis is just awesome! Very happy with his work and prices
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March 2023 by Erika Davila
Wonderful!! Amazing!! Professional!! Fabulous job fixing my wedding rings!!! New stones!! New center setting!! Absolutely love!! Thank you!!
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February 2023 by Ami G
Had an amazing experience at Ken’s Jewelry. Super friendly and helpful staff. Customer Service was top notch and service was excellent at fair prices. Thank you Luis! I have my new favorite jeweler now :)
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November 2022 by Peace Prayer
Unbelievably great service and reasonable prices for repairs. This is the only jeweler we trust and they're so great! We love it here and you will too!
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October 2022 by Steve Drepaul
For the first time going to this business and I can say service is highly appreciated, great work, went to fix my wife diamond ring and couple of other stuff of mine also bought two pairs of earrings for my daughter and wife, great quality of work and very price as well. Thank you
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August 2022 by nancy quinones
Not sure why I didn't find this place sooner, would have avoided getting robbed by so many places in the area. So glad I found it NOW I can start wearing my watches & jewelry again. Brought my watches here great service, great prices will be back with more. Thank you for your honest integrity, hard to find these days!!!!
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August 2022 by Tina
After having multiple small stones fall out of a ring I brought it to Ken’s and he suggested a way to modify the ring so this would not keep happening. It was done quickly, the quality was top notch. It is absolutely beautiful, even more so than it was. Staff was incredibly helpful and accommodating. Customer for life!
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August 2022 by Brandon S.
This place is a joke I had took my ring to them it need to have the side wall restright the side wall and put only 15 stones back in. Then he says it won't be that bad only 60.00 okay I leave my ring that's from my great grandfather with them they sit on it for 5 days and try to say it's was 2 days and I'm like nope it's been 5 2 days to a whole week . Then they call me 3 days later to say it went from 60.00 to now 180.00 oh because it's so much work no it's not I mean i have family that work a booth gold one at magic mall and they set stones but where out of town so this ken place was close to me at the time what a joke . I had one stone fall out my necklace so I call to check on my ring and sent them a email last night picture showing one stone fell out just glue and drop one stone in the guy got rude and short and was so rude to me like I can't do it like you can't drop one drop of glue and one stone in my necklace I'm in the area and want to check on my ring . The guy goes off trying to compare my ring to an automobile like a car going to a shop with a mechanic I said dude this is Jewelry this isn't car this isn't rocket science this isn't fuel pump this isn't brakes this isn't starters this is stones in the sidewall and one drop of glue and the stone in the necklace like you've got to be kidding me you've had my ring for almost a week now we've had it for two days so I said no it's been 52 days more and it's a whole week sir so he didn't like that he got very rude very short to the point where I just was like really ready not to do business with them and then he decides my ring that my property that they've had for almost a whole week they haven't even touched it or done anything to it so now he decides he doesn't even want to work on it he's not even gonna touch it I need to come pick it up immediately I said no problem I'll be right there I got on my motorcycle and flu there I walk in and say you know how you talk to me was wrong and if you have a problem with me we can go talk about it but you can't drop one drop of glue in and one stone you're too busy for that no you're not and then you had my ring for a whole week and you haven't even done nothing to it and now you're you've held on to my property for a whole week we go from 60 to 180 you haven't even touched it or done anything to it and now you refuse to work on it because I asked you to put a stone in my necklace with a drop a glue I was trying to give you guys more business this guy is Indian rude doesn't know our culture it's the worst jewelry store you can go to in Kissimmee I wouldn't trust them with anything let alone take your jewelry Tom if you want to have your jewelry missing for a week to two weeks waiting for them to not be lazy and actually do something and if your jewelry is like mine worth money I wouldn't take it to them because they'll take the real stones out so you might wanna have a tester with you when you get your property back to test it make sure your stones and diamonds are what they were when they went in. This place is a joke and looks so so cheap and gross and the jewelry they have ain't anything it's citizen watches with his grandma and mom's hammy down necklaces and rings and bracelets it's a joke I will never give them business let alone a penny of my money. The guys name is luis and he tried to say he was ken and if I did talk to ken why wasn't he at the store when I came and why you act like you own the store when the guy down told me you only work 3 days a week bro. Lies just liers and waste of time money and gas with these people
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June 2022 by Ashleigh Mills
Their work is amazing! And fast. I wanted to set an emerald I inherited. Took less than a week and it was beautiful. Then my husband wanted to upgrade our rings for our anniversary. They sketched a design and a week later I have a gorgeous ring. I love that they are local and family owned. Our family will use them as our jewelers going forward
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June 2022 by Nina Ambrogio Gammello
Ken’s renovated my engagement ring setting and band, replaced a missing diamond and I cannot believe how beautiful they look. Like brand new. They truly are the best!!
