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February 2024 by Brenda L.
sorry company went in with company truck trhey had the nerve to tell me that i would have to pay for service when lane construction has a agreement with them kept telling me that the truck was not in the system what a lie was there about 3months ago with same vehicle STAY AWAY THEY ARE CROOKS
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January 2024 by Elizabeth Pacheco
Love the service!!!
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January 2024 by Bruce MacGibbon
It was good
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December 2023 by Jim G.
The large print giveth and the fine print taketh away. Not a bargain.They don't tell you about a $9.99 charge to get rid of the old oil. Took a long time, much pressure to upsell me. Never again.
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December 2023 by Sheila Goldsworthy
The staff told me I needed additional oil. After the fact I checked with knowledgeable people and no one understands why I would need an extra unit of oil. I think I got shafted.
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December 2023 by Donny Fisk
Fast reliable service. Very respectable and professional crew. Highly recommend.
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November 2023 by Comrade L.
I went to get a simple oil change, just to be told I can't get one for my hood being a safety issue. They moved it after not bothering to pop the hood (It won't come off or be an issue as long as you don't push it around) then leave a bunch of trash in my car after giving me a half hearted apology. They also had a guy out of state waiting 4 hours for a simple oil change. Come here if you like having your time wasted
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September 2023 by Buddy Furey
UPDATE: I talked to someone in Corporate (Andrew is his name) and just based on my name alone were able to tell me when my last oil change was. Pretty simple. He was very disappointed in this manager (Chris is his name) who told me he couldn’t do it because the car needed to be there physically. Corporate then said he will have a little talk with him.I told Corporate to have the manager call me within the next hour and apologize (that would be the day) and I would return for service in the next several months since I now know how many miles I’ve driven since the last oil change.Well, He NEVER CALLED! So I am done with this Jiffy Lube and this poor excuse of a manager. I called Andrew back to see why he didn’t even call Chris (like he promised) and said he sent the complaint to another department. So that proves Jiffy Lube doesn’t GIVE A DAMN about their customers! BYE! ?My CONCERN: I’ve been going here for almost ten years now and usually there is no problem. Since I retired three years ago, I’m only driving maybe 2,000 miles a year. I called today to find out when the last time I came in to get my oil changed. Not sure if it was a year or two?I was (unbelievably) told that I had to have my car physically there in order to scan the bar code on my door. Are you KIDDING ME? So you want me to drive all the way there just to find out I’ve only put 1,500 miles on it?I am absolutely SHOCKED that this cannot be done by phone. Supervisors and Corporate, are you LISTENING? I am extremely dismayed because I will not be getting my oil changed until I find out how many miles I’ve driven since the last one!The manager I talked profusely apologized several times and said ‘it’s just the system.’ Well I say, “The SYSTEM STINKS!” Shame on you Jiffy Lube for not making your “system” user friendly! ?
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September 2023 by Justin Davis
Staff was great and just doing their jobs trying to upsell but damn I wish corporate would get off their backs sometimes. Good lord it's annoying. Little pricey to say the least. The same oil change back home in MD is almost $70 less. If I wasn't already over and had to drive 5 states away I def would have waited. Regardless, as far as this trip to Jiffy Lube goes, the staff was quick, attentive, thorough & hard working. Especially since it was 113 degrees that day. Corporate should give the some a/c or at least a mist fan or something. They deserve it.
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September 2023 by Denia Carmona
Been here several times and Customer service is absolutely amazing every time! Milton is customer friendly and professional as well as the rest of the team. 100% recommend this location for your next oil change!Service: Oil change
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August 2023 by Nancy Trujillo
They wanted to charge me 110 dollars for a conventional oil change! I have never paid that much for a oil change! Went to Valvoline oil change 39.00 dollars and gave me a 15 dollar off! Jiffy lube is way over priced; why would I lie? Jiffy lube responded u didn't check into it I have the receipt!
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July 2023 by Joe Berrios
Call on Sunday 7/30 at 1:02pm asked if they were busy. They told me we only have 3 car but we can’t guarantee if more car come in and I was fine with that. I told him I car needs full synthetic. After driving for 20 minutes come to find out they can do the oil change. To come back tomorrow.Did seem like they wanted to work that day.
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July 2023 by Taylor R.
they have the worst manager his name is milton he tryed to fight me cause i told him he is unprofessional he gave me a wait time on 30 min wen its suppose to be a rapid lube and i was there for a hr very unprofessional place to go for an oil change i would not refer nobody to any jiffy lube imma stay going to shell who take care of there people in a timely and professional manner then in the lobby i seen this young man named dante looking my wife up and down with a perverted look and had my wife very uncomfortable
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June 2023 by Dorothea Fulmore
I only solicit this particular location because the service is great Unlike other service providers, they never pressure me into anything other than what I can for. Any additional issues with my vehicle are presented to me after the courtesy diagnostic test. At this point, it is at my discretion whether I should proceed with more work.
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June 2023 by Juan C Tamayo
Very professional, excellent service and quick. I really appreciate the way they complete the work very fast but still with a high level of quality.
