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“Kelvin was very informative and incredibly helpful. He made the transition effortless and I left very satisfied with the service I received. The team worked very well together and assisted other team members when needed. The store was busy but we were all in great hands as the lines flowed smoothly and quickly. Thanks ?”
“I am delighted with the Customer Service I received today at your at 1501 East Osceola Parkway today. Great team work, beautiful ladies! Thank you, Jay, Carolina and Daniela. You are the best.”
“Customer service at this location is top tier! Victor went above and be beyond to make sure my concerns were handled before I left. Daniela was awesome as well! If I’m in the area this will definitely be my store of choice!”
“I just have to say that the representative at this location was a wonderful person who gave me his full attention and treated me like a customer and help me with all my needs I recommend everyone to come to this store and speak to this representative God bless him and thank you for all your help”
“I can't even beginning to tell you, this location, by far, is the best T-Mobile corporate location I've been too! Everyone was great but I have to give a SPECIAL SHOUTOUT to Gabriel, the man, the legend! ? He went above and beyond to get all our issues resolved! Even came out and hooked mom's new phone to her vehicle! GIVE THAT MAN A RAISE!! As a business owner, I commend this young man's customer service, THANKS GABRIEL! stay blessed!!sincerely, chic with the green jeep! ??”
“We were having billing issues with our new home internet plan. They quickly and calmly resolved the issue quickly and efficiently. We worked with Alex the manager and Henry who were absolute pros. I would highly recommend them to anyone”
“I’m happy new Verizon. Omar very a smile helps me. I'm switching Tmobile to Verizon. Verizon very best of high-speed service than Tmobile. I am pay $80 month.. My old Tmobile high $120 month that's suck.. I love Verizon ??. God bless Omar. I want to thank you Omar so much.”
“Had a great experience switching to T-Mobile with JayJay’s attentive and professional help! The store was clean and bright with plenty of staff members and seating. There were several people in the store but we were greeted and helped right away. As a long time Verizon customer I was tired of overpaying and was surprised at how well staffed and friendly the team was compared to Verizon. Happy we made the switch!”
“I switch to boost Mobile about 4 months ago I was with metro and don't get me wrong metro is good but they don't service a lot of areas and when I moved a couple times I wasn't getting a good signal so I that's why I went to boost”
“Thank you Adriana for such a nice attention.
10/10
Delighted with the purchase, the explanation of the process of acquiring a phone and all its benefits and promotions
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“I was here to return some Wifi equipment. The store was very clean and well kept. They had these kiosks setup for you to check in which made it extremely convenient and the wait time was not too bad. The customer service was great and I was done and on my way. Overall it was really good experience.”
“Me and my husband was in the store today, Jennifer was our sales specialist she was alarmed, she took her time with the service she give and she cover everything, I walk in for one phone and walk out with two phones and two cable box, my experience was amazing today, I will always ask for her, and if anyone want service ask for Jennifer she will set up everything for you and when you walk out you will not have to do absolutely nothing, thanks for your customer service”
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“We walked in and were greeted right away by Ben. He was absolutely amazing! Helped me fix the issue with my phone and helped us save money on our bill. Plus got me a great deal on a watch and we still ended up paying less monthly! Dude was funny and so nice. This will be the only store we go to from now on! Thanks for being a cool dude Ben!”