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November 2024 by Thomas Erlinger
No longer corresponds to a contemporary standard. Rooms are pretty shabby.
The location and the price-performance ratio are okay.
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November 2024 by Mariana Sensei
The worst hotel I've stayed in my entire life!
Dirty carpet, old furniture, old elevator.
And they charge an absurd cleaning fee, 25 dollars, and I didn't even ask them to clean the room most days.
And most of the receptionists and the manager are super rude. They charged late checkout and an extra night. How is there a late checkout if a daily rate has been added?
Don't stay at this hotel!
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November 2024 by Keishla Garcia
Good Service from Adriana and Ninfa at breakfast. The rooms were always clean, and everything was changed every day. Good service!
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November 2024 by mavrik dixon
For the price, the hotel is amazing!!
What made it so much better was the customer service by both Veronica and Veronica L.
I was traveling from Atlanta and worked Disney from 1am-10am.
I purchased a day nap room at first but later wanted to change it to a full night stay.
Please be aware that I’m exhausted and just want to take a nap at this point. Both Veronica’s made my check in process and the adjustment process completely seamless.
I very much appreciate them.
I finally got in my room and to no surprise the room was immaculate.
This is the best hotel at a great price. I highly recommend.
Thanks again Veronica’s!!!
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November 2024 by Edwin
Victoria L. Was very helpful and nice
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November 2024 by lee phillips
Excellent service, staff very friendly and helpful , buffet breakfast was great .
Only one criticism , in one of the rooms we had , the aircon unit was very noisey and screeched to a stop every cycle, keeping us awake , the other room was fine though, will mention it to staff whom im sure will sort it !
Rooms: Rooms great apart from one noisy aircon unit
Nearby activities: .
Safety: .
Walkability: .
Food and drinks: Excellent breakfast
Noteworthy details: .
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November 2024 by Montville Auto
I had a great experience from arrival to leaving. The hotel is clean and well Managed. Victoria was great checking me in. Room was roomy and clean. I was on a quick.busimess trip so had time to kill at the hotel restaurant and bar. There I met Eric the bar tender, and Josh the Chef. Two great guys, good at their jobs and very pleasant people..they made me feel at home and appreciated. I will come back just for that!!..
Joe
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November 2024 by Andrea Sellanes
We stayed 2 nights and it was great. Very close to the parks. The room very clean and comfortable. Super friendly staff.
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November 2024 by Charles Smith
Great experience. Rooms are a little outdated but clean overall. Bryant at the breakfast buffet was very friendly and helpful
Food and drinks: Excellent
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November 2024 by Bex Gard
Stayed at the Holiday Inn for our Disney vacation. I loved how close we were to the parks as well as many restaurants down the strip. Weirdly the ceilings are pretty low in the rooms so if you’re over 6ft, watch out! Overall the staff was pleasant and the breakfast the next morning was well worth the extra $10 when purchased online through booking. Will most likely stay here every time we come back to Orlando in the future
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November 2024 by Martina & Jose Gutierrez
I DO NOT recommend,during Hurricane Milton my family and i booked 3 rooms total here and The Rate for a room was supposedly 65$ a night we booked days in advance
And when the day cane they ended up charging 102$ plus 100$ deposit . Per ROOM .
Adding the extra fees for amenities like the pool and the pool was closed ) yet they charged the amenities.
We couldn’t turn down the Room because at that point all hotels were booked so we had no choice but to Pay all that extra money . ( no they didn’t disclose that over the phone )
Not to mention -Breakfast is NOT free .
Very disappointing specially during moments of distress like a Hurricane.
And to mention im a Platinum Elite Member .
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November 2024 by Dustin Hammond
My only problem with this is there are two doors going to the opposite rooms and I worry someone could get into ours. The front desk ladies were very nice and accommodating. Great location, nice pool & a small jacuzzi.. it seemed like there was no management though I wouldn't recommend it
Safety: Not safe
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November 2024 by Amanda Mosser
Very good hotel compared to others in the area. Great distance to the parks. Breakfast was very clean and delicious. Great options for the small additional fee when booking the room. Staff was courteous and did a good job. Victoria L. at check in was phenomenal. She was pleasant, friendly and patient with us. Thank you! We’ll be back for sure when we stay off property.
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November 2024 by Carla Mace
Adriana works in the dining room what a great pleasure she is always saying good morning and asking how we are! She is the most wonderful person along with the staff up front that has been helping us with are stay! We have been here since Hurricane Milton and they treat you with the most respect and our maid service is the greatest. Again very wonderful people to help us!
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November 2024 by Kenny Child's
3 nights, 3 rooms. 1st room was musty and stunk. And had bugs. 2nd room air conditioner did not work. Now third room.... I can say the staff has been super nice and trying to accommodate. Little noisey but for location understandable. But condition of rooms is well below par.
Rooms: Below par.
Nearby activities: Right across street from old town and fun spot. Near west gate of disney
Safety: Well lighted.
Walkability: Plenty to eat and do in walking distance
Food and drinks: Lots to choose from in the food category all around .
Noteworthy details: Staff is friendly.
