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April 2024 by Hates B.
We were told, word for word, "We don't have dressing rooms, no worries you have 3 days to return." Just a misunderstanding, I waited through a slow long line to return and discovered it was exchange only. I was flustered as we were in a hurry. I went back to shop and find exchanges then waited in a longer slow line. Told manager about the confusion on the return and asked if he could remind employees to say exchange. He told me the COSTUMER IS NOT ALWAYS RIGHT and that I was lying. His highly trained employees would NEVER make a mistake with verbage. Manager was rude, I was visually upset and just thought my story mattered. I was unaware of the policy, which he said is clearly on the receipt. You don't see that until after you pay. Never give business to people who belittle others.
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February 2024 by Stephanie Perry
Nice staff. Clean.
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February 2024 by T. H.
They don't allow you to try on the cloths & only give a 3 day return which you only get to exchange. If you can't try on, how can you exchange? It's beyond frustrating. They're over priced also.
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February 2024 by Ricardo Castro
I've had worked for GoodwillGreat place to meet with people who really appreciate Shopping thereGood prices for everything you are looking for,????? rating from me.....
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February 2024 by S B T
They tore down the fitting rooms… why? So you could scam more people into buying things that don’t fit them?This is a “non-profit”. You boast about being helpful to the community. This doesn’t help. Shame on you.
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February 2024 by William Mayer
Absolutely Unprofessional and rude. We have dropping off loads of donations from our Mother's house. I had stopped in to inquire about 2 tea cups and saucers that were accidentally packed in to donate. I asked on associate and was very friendly and got a manager. She came out and I told her I had explained to the other associate. She stated "Well I want to hear your version" and put her hands in her pocket and gave me the weirdest look as I explained about the 2 tea cups and saucers and said they were dropped off the day before and could identify the boxes they would be in. She was pretty snappy and said there was alot of stuff back there and no one was allowed back there for any reason and she didn't have time to do that. I turned and walked away and was pretty shocked at how rude she was
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February 2024 by Carlos Arturo Fonseca Rios
Excellent place
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February 2024 by Judith dawson
Lots and lots of things to explore, from clothes, to toys, to books and more!
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February 2024 by Caro A
I loved the store, it has everything.
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January 2024 by maria molina
Damage clothes and overpriced is cheaper at ross ,they need to lower those prices
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January 2024 by Richard Rivera
Prices of various items were higher than local retailers. This doesn't make any sense, considering the items are donated and used.
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December 2023 by Jeen
Do not support this location , there is nothing good anymore and anything they get that’s good is extremely overpriced. The employees are also extremely rude at this location probably 5-10 of them are the rudest in customer service I’ve ever encountered and there is no reason to support this location!
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November 2023 by Cheri Sanchez
I just want to come on here and give a shout out to Hilary!! She has the patience of an angel and just when I was about to have an anxiety attack she saved the day!! Great customer service! Sweet girl, she has no idea how much she helped me!! Thanks again Hilary!
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November 2023 by Peter Bonilla
I was a little disappointed by the CD and DVD section but they had a lot of great plushes, mugs, and clothes. My friend managed to get a coat and we found a Marilyn Monroe plush which was amusing. (My friend is holding it)
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October 2023 by Alexander B.
All the staff is super friendly and hard working. When I step through the doors I feel instantly welcomed. Most clothes are Decently priced. My kitten is welcomed in the store which takes my heart to the moon ❤️Just don’t leave your cart unattended. I had a buccaneer jersey taken out of my cart while I was walking around. Which I found very rude from my fellow people in my community.