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November 2023 by Ilianna Tagle
Me and my husband went to get insurance. The lady was really nice I believe her name is Yari. She was the only young one there. Thankyou so much for you help!
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September 2023 by Kontra
Worst customer service ever I spoke to an agent on the phone and every time I had a question he would seem annoyed, wasn’t very knowledgeable with my simple question, raise his voice and talk over me and would keep pressuring me to lock in the policy even though I had more questions. Wouldn’t recommend this place
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August 2023 by charles B
Was having a really bad day trying to get through to the customer service 1-800 number when I was finally transferred to Dennise , she was great!!!! She restored my faith in the company. Dennise is Awesome! An asset to your company. She was very professional and knowledgeable. She got the insurance transferred to my new car in an instant, it was fantastic. Thank you Dennise.
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August 2023 by claire jerez
Josey Clemente helped me out alot. She got me the best down payment that worked for me. And the perfect monthly payment I can afford. Please call and ask for Josey Clemente. She is the best when it comes to her clients and customer service skills.
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August 2023 by Andria Boniol
Denise was amazing her customer service was excellent. She got me the best quote for my budget, she was polite and caring! I would recommend any one calling and dealing with Denise at FreeWay insurance!!!
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July 2023 by Amanda Ortiz
Josey at Freeway insurance was amazing ! She helped me with all my questions and concerns . Best experience with an insurance agent ! (Which doesn’t happy often) She deserves a raise !! Thank you
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July 2023 by Tailla Thema
The worst customer service they put you on hold and never get back to you.
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March 2023 by Shar Shar
Great service and always very nice and helpfull. Hablan español! Which is a plus in Florida. Thank you for your service!
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October 2022 by Gayleen Charles
I spoke with an awesome person by the name of Loredana and she was excellent. Great customer service , friendly and I even got the insurance I wanted for the price range I wanted. Thank you soo much Loredana
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October 2022 by Lindannette Correa
Great service by Agent Olga Santana went the extra mile to get me affordable insurance.
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October 2022 by India Chula
Diane provided excellent, prompt service. Very knowledgeable quick and reliable. I will recommend anytime.
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October 2022 by Karla Melendez
I’m very happy that my friend referred me to Freeway insurance they was real friendly n helpful and I’m saving money thank you Diane for ur help
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October 2022 by David R
They are very unprofessional and a complete waste of time .waited ten months and nobody called me back . Tried calling today to get a quote and they put me on hold several times and then hung up on me . Too many companies out there to get this horrible service.
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October 2022 by Doriana Velez
Olga is amazing, everything I need, she always said yes!
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October 2022 by Michael
Love the customer service from Lorelis Rodriguez, always amazing service in Kissimmee office.