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July 2023 by Kayla Fuller
Placed an online order Friday morning. Signed up to receive a discount and never got the email with the code. Received an email on Monday that my order was cancelled due to lack of stock. A little disappointed as I really wanted that item
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April 2023 by Edita Mae Renfort
I received a mug sit in one of the mugs was broken. I emailed her and she got back to me immediately and sent me a replacement mug. It was fast and friendly I totally recommend!!
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February 2023 by Merthern Potter
Nice store
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December 2022 by Camille McKenzie
I used the USPS service here. They informed me that since I am using my card usps has an extra 50 cent charge. I asked them how is that possible that usps is changing extra fee that is dependent on your method of payment. I asked for the receipt and it shows "non inventory" item at 50 cents. If she would have said they have a processing fee for a card that would be fine, but to state usps is charging, that is fraudulent. I will take this up with USPS. The lady was very pleasant in the store I will give her that.
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September 2022 by s w
Amber was great in helping with shipping a mother's day gift out for me. She stayed in communication and was fast to respond.
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May 2022 by V T
I was notified on a Monday that my order couldn't be fully fulfilled. I had agreed to a partial refund and everything. Amber adjusted my order and gave a partial refund, and told me it will be ready to go by tomorrow (Tuesday) but, fast forward to Friday, I still haven't received any updates, so I had to email again to see if my order was shipped. Amber ended up telling me that they have picked my order, and put it aside, but someone else took my order to fulfill a different order and now it was out of stock. It would have been nice if they didn't get my hopes up twice regarding my order. Just tell me it's out of stock in the first place. Or if there was an issue, they should've told me/tried to fix in on Tuesday, instead of leaving me waiting for a tracking update for 4 days. Unorganized, bad communication. I had to reach out first for any kind of updates.
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May 2022 by Teara Roberts
After recently traveling to Florida and stopping in this shop, my husband was very impressed with shorts we purchased. After a quick email, Amber assisted me and was able to ship more shorts to us. Great service!
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May 2022 by Scott Kammerer
I had the pleasure of working with Amber from Florida gifts.com and she was very professional and quick to respond to my concerns. Thank you Amber you were great!!! You are an asset to your company. Thanks, Ann Kammerer
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May 2022 by Sherry Willis
Amber was great in helping with shipping a mother's day gift out for me. She stayed in communication and was fast to respond.
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January 2022 by Keneeyah Bonaparte
Large variety of items , great prices & nice owner
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July 2021 by Antonella Ferri
I had a wonderful experience with FloridaGifts! I ordered the hard to find Sanrio Squishmallows from their site. Shipping and delivery was quick! The shipping is free in the U.S. and comes with tracking.Also, they have great customer service! Grace, from their online customer service, helped me track down my order & tracking number when I couldn’t find the original confirmation email. When one of my orders arrived missing a squishmallow, she had it sent out with tracking immediately after a quick email from me!Again, I was really impressed and grateful to Grace and FloridaGifts for the positive shopping experience and excellent customer service!
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February 2021 by Amy
This is my new favorite store! I saved a good chunk of change buying Disney masks in advance instead of in the park. The website was easy to navigate and I received email updates about my order as soon as it shipped, when it was out for delivery, and when it was delivered so I knew to grab it from my porch before it could be stolen by a package thief! I will be purchasing from them again!
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January 2021 by Carol Jones
Ordered online from this store. One of the items arrived broken. A simple e-mail to them and they replaced the item and shipped super fast! Great customer service! Will order from them again.
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September 2020 by Camilo Fernandez
A place like so many. Low prices. Attention to improve.
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September 2020 by Manuel Rojas
There are cheaper places, some things are more expensive than in the parks and the wands are not original
