Firestone Complete Auto Care in Kissimmee is a one-stop shop for vehicle needs from standard maintenance to tires and repairs. Helping neighbors since 1926, it offers comprehensive solutions for every make and model, including oil changes, brake inspections, and engine repairs. Reviews note an improvement in customer service and time management, with cars sometimes done in half the expected time. Customers report being able to get same-day service like an oil change and alignment done in about an hour. The staff is described as super nice, courteous, respectful, diligent, and friendly. The service is carried out correctly without delay, and the lobby is noted as being much nicer than some other locations. While there was a past issue of long waits, the experience now is reliable, with service reps helpfully calling about additional items. Customers report being satisfied and would return, finding the auto care service to be exceptional.
5 hours for tires. Made an appointment, people had been there longer than me for other services
February 2025
Not sure what this is for. I haven’t used Firestone in the last month. Last thing I used them for Tires. A couple months ago. Not sure what this review is for. I keep getting a request to leave a review. As far as the last thing they did for me, I would give them three stars
November 2024
My experience was terrible in terms of time, I explain, I arrived in the morning they told me it was with an appointment they told me at 1 pm I arrived 30 minutes early and yet I left the establishment at 430pm, my question is, why are they talking about an appointment? They don't respect her.
