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March 2024 by Keisha Mckenzie
Stopped in a few evenings ago and had to give back 2 chocolate frosted donuts that looked as if someone bit around them!Today (Saturday) I walked in, and it was mostly young adults working.. not one said hello, do you need any help or even looked my way. I guess the people that walk through their doors don't make sure they have a check... I'm definitely not coming back on wknds. These kids need to be retrained, they're rude & lack customer service skills. The morning crew during the week is probably what keeps the doors open and customer's coming.
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March 2024 by Hugo Castillo
Cool staff, understandable and not overreacting, is what my last experience was last time i came. Friendly, fast, and to the point. I'll keep coming back.
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March 2024 by N R
Service in the drive thru is always good. Employees are always pleasant.
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February 2024 by Alisande Lebron
I ordered a cake online and everything was very good, excellent service, my experience was good ??
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January 2024 by Vicki Vail
This location always does the best and that’s why I keep going back!!! Best Dunkin in town followed by the other location also in BVL!!! Keep doing what you guys are doing!!!
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January 2024 by Rafael Manana
Awesome, drinks and smoothie, oh yes don't forget delicious donuts. Love ? this place.
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January 2024 by Rosaura Berrios
Order not completed missing item and call to report and they put me on hold never answered.
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January 2024 by Alex Pino
Great job ?
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December 2023 by Caira M.
Dunkin always delivers good service and a great portion for the size. Sometimes the offerings are underwhelming thought. Dont do much like I do. Just stick to coffee donuts and occasionally avocado toast. But the bagel bites are trash. Don't waist your $3.
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December 2023 by Juliannette Reyes
The night crew on december 22, 2023 at 12:35am is literally the best. So accommodating and understanding, I had put an order wrong where I had forgotten to add 3 oldfashion donuts and they helped me fix it in the most efficient way. Thankyou so much, I will definitely reorder from here.
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December 2023 by Bobby Frederick
Huge shout out to Ray who was so patient with me and my fiancé and listened/answered our many questions. Appreciate you Ray!
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December 2023 by Amanda Maylean Rivera
If I could give this place a zero I would. They charge me twice and didn’t even tell me until I brought up to the person and she was like I did a refund but did not provide me with any proof of doing so refund when I spoke to the manager she basically told me it is he said she said situation. At this point I would like it if the district manager reaches out to me because the way I was talked to on the phone I will not be letting it go. Not my fault your hire people that don’t know what they are doing.
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November 2023 by Yuli Solis
I’d like to say over the years I’ve been going to this location and I’ll never go again to another Sarah has by far the best team in the area! I’m always greeted the customer service is outstanding and my coffee is always perfect! I’ve been to two other prior locations and my experiences have been horrible! Keep up the the good work DUNKIN??
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November 2023 by melissa espaillat
I came through drive thru, had 2 drinks, order was taken quickly. When I got to the window, Carlos greeted me with a smile and was very pleasant. Upon receiving my order, Jenesis, and Khamil, were super kind and genuinely smiling and greeting me as well. I visit a lot of different Dunkin Donuts but this by far has been the best service I have been given since before covid. Jackie was also part of the young group there that night. I wanted to leave a tip for them but no tip jar at this location, Jenesis said we just strive and focus on giving good service and that they did!! Kuddos to them for getting it right all around!! Thanks for being genuinely nice people who care about the customers needs!! I will be back!!
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November 2023 by Tina Jerzak
My chocolate cappuccino blast and it could have been mixed up better so there wasn't a big chunks of ice in it so maybe next time we'll get it right thank
