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May 2024 by Frederic van West
Came to Chase to use their notary service and Stephanie did a great job for us. If you need a notary and are a Chase customer, keep the bank in mind.
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April 2024 by Ernie Parani
Don’t waste your time here. A bank teller will tell you one thing, and after waiting you are told to make an appointment. They are not a team and they are not on the same page.
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March 2024 by John Doe
Waited half an hour to see a teller. Absolutely horrible customer service!
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January 2024 by J. Michael
Customer Service here is horrible. They do not answer their phones. Their ATM always has issues and there is no Drive through service at this location which means long lines to wait inside.
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January 2024 by Janet Hunter
Staff a bit unfriendly..
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January 2024 by Airam Bottini
What a horrible experience I have had with this bank, I have already deposited my check twice and I have had to wait 15 days to have my money available. Zero stars. I do not recommend it.
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December 2023 by Lizzette Rodriguez
Good service
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December 2023 by C BottomLine (CB)
Nice place.
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November 2023 by Cristian Polesciuc
I have an appointment 1:30 PM and waiting till 2:30 pm
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November 2023 by Farid Cedeno
What’s the point of a phone number if they won’t answer the phone?
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October 2023 by Signe M.
Chase does not want my business. If they did, they would have someone to answer the phone at this branch. You can't even leave a message requesting a call back! Instead you are given an 800 number and the people answering do not know how to help me transfer 15k from my savings into a CD. After ten minutes he found another phone number for me to call which was a medical business. I will go in person and close both my accounts. I highly recommend DISCOVER BANK. It's online only, but the service is phenomenal and you can access a live account manager 24 hours a day, 7 days a week. And they all speak clear English.
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October 2023 by Louise Luckman
Julian provided excellent customer service, he was extremely kind and patient. He went out of his way to come to us to ask what assistance we needed and then proceeded to help us. Very knowledgeable associate and a true asset to JP Morgan Chase bank.
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July 2023 by Esloud International
Been calling for a week, they DO NOT Answer their Phones... Very Poor Service...
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July 2023 by Keilon George
Edilberto is an asset, great guy! Really friendly and personable.
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June 2023 by Yary Fredericks
Horrible customer service. All the good employees left and now this branch turn ghetto. Also, the employees talk among each other ignoring customers. One star review is too good for this branch. Hopefully Chase hire better people.
