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March 2024 by Lina Arango
Excellent service, warm, human staff. We recommend the attention of Maria and Sue. Very confident with the service. Congratulations
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March 2024 by Maria Milan
Miguel excellent advisor, pleased with his service
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March 2024 by Nancy Callender
First off the receptionist did not say that our insurance was out of network, after the entire 2 hour process they tried to offer my husband out of network benefits. Waste of time we had to leave without glasses. And for myself, they offer a so call 79.99 special and then try to up-charge you for everything else and the total went from 79.99 to $400. Scam, scam, scam! Don’t waste your time it’s like going to optical outlets. Also the spam you with a bunch of text, email and calls just to go to your appointment. Then you get there and still wait. My appointment was at 3:00 and I got out of there by 5:30 pm. And I didnt even dilate my pupils.
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March 2024 by Witzy Justiniani
I am very happy with my visit to this place, they solved my problem with the glasses, very good attention and commitment from Maria Matos from the first call she made to me, very grateful to the entire person, super friendly, and Dr. Montalvo excellent professional. Thank you very much, I am happy with my glasses ?
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March 2024 by Marisol Fernandez
Excellent service, very friendly and respectful
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March 2024 by Francheska Marquez
Everyone here are nice very helpful Amnerys was very helpful with helping me deal with my contacts thank you very much guys for the help
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March 2024 by Thed Chachalu
This was about 3 weeks ago, but a kind worker named Miguel said he would do me a favor and repair my glasses for free, and I am omw to get them fixed by him right now thank you Miguel!
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March 2024 by Johana Bullon
I have been waiting for 50 minutes with 3 children who are bored, people receive them first and I, who am waiting, see my file and take another file and leave it in its place.
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March 2024 by John Rogacki
This was the first time in the store. Very pleased with the experience. Danya was our sales person who was excellent.
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March 2024 by Anika Aleong
Excellent service from the team and especially Dayna! She took the time to explain all the options to us and we’re very happy!
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February 2024 by Steve M
Great place to get glasses. I have come here multiple times and had an outstanding experience every time.Special shout out to Kevin for exemplary service on my most recent visit!
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February 2024 by 407chriss
I’m very satisfied coming here, this place is very clean and professional. Danya has excellent customer service and is very personable. I definitely recommend people to come here.
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January 2024 by Jomarie Fourquet
I got my last eye exam there and everything went alright but this year I was 13 minutes late assuming they had a 15 minute window but the receptionist turned me down after wasting two of my minutes. She tells me maybe if it was ten minutes they could’ve seen me. It’s absolute garbage “policy”
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January 2024 by Nerida Perez
This review is well over due but I wanted to thank Maria Matos for her exceptional customer service. Every employee at the Osceola Parkway Americas best, are welcoming and very cordial. Maria Matos was the person who helped me out with my order and she was great! She made sure I felt comfortable and provided answers to all my questions since it was my first time getting contacts. She offered to clean and adjust my glasses without me even asking. She was always a step ahead with my needs. Thank you so much Maria!
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November 2023 by Kat Val
Overall great experience! I arrive, get checked in less than 5 minutes, wait for a few minutes to get called in (Sonia and the doctor very professional and welcoming) and then it's time to pick eyeglasses. Miguel provided great customer service! Gave me time to choose my glasses, went over the insurance plan with me and provided me with an estimated time of when I can come to pick it up. Will definitely be coming back for my vision needs.