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April 2024 by Jancarlos S.
I came here I have a bad oil leak , so bad that I think I don't know why I said this, but it was the rear main seal Rear main seal for those don't you have to drop the transmission it's a pretty big job they quoted me 1150+ some tax trusting them from the past I said no problem after four days they said I'm ready to pick up my vehicle there I was ready to pay when I read the receipt and it says that oil cooler seal kit was bought for $78.44 and that The labor to install these gaskets will be 1069.50 . I'm no mechanic, but I know that the oil cooler is a lot easier to get to the dropping a transmission So when I question Mr. David Allen store manager about it he said that Mr. Eddie the mechanic spent a lot of time cleaning up all the oil. I said I understand that but labor wise I don't think that that matches up to you and I spoke he says well, I never said it was I said, I know, sir I thought it was and I apologize For the missed diagnosis, but when you found out that it was something a lot simpler and easier to get to then the price should've changed to reflect the job am I correct gentlemen? mr. Allen. Stays quiet, he thought for a minute and said so you're not happy that we fixed it I said no, Mr. Alan, I am in fact I appreciate your honesty as well he said yeah I wanted to tell you exactly what was wrong with it and I said, I appreciate that Mr. Allen I just don't understand, why it's the same price when it's not the same amount of work he said what are wanting to pay? I said I don't know can I'll call around other Aamco . he said sure go ahead I called the OBT location and they gave me a quote of $750. I called the colonial location and they said that they needed to see the vehicle. I googled and I searched and I saw that they were charging me almost doubled the price in labor I got taken Advantage of just like that lady a year and a half before it's my fault and that's ok I walk inside and tell Mr. David Allen about the information. I've gathered , 10 toes down sticks to his notion that we had to clean up a lot of oil. I said OK Mr. Allen if the only way I get my vehicle back is by paying you this money then here you go sir , his wife took two quick steps to charge me didn't even think twice to go get my key noticed I grabbed the small flyer that says we strive for five stars and I saw her frazzled. She went back in the office to tell him is there anything that we can do very stern, strong voice he said I don't care, he said Eddie spent a lot of time on that car. She came back to give me my keys and I walked outside to get my vehicle I get home I don't know try to become a little more levelheaded before I try to make this review and I I call Mr. David Allen said I have some questions just wanna make sure that we're on the same page about this labor amount and he says yes is there anyway I could put you with Eddie the gentleman that worked on the suv I Said sure we spoke back-and-forth very respectfully. There was no budging there as well. He explained to me that, even though there were the original oil lines, even though there was. Oil cooler, and that he only change the gaskets in the rings that there was a lot more work involved in that it might look easy and that it wasn't I told him that there was no way that I was calling that work easy I simply wanted to hear from his voice that he compared that labor time to the labor of changing the rear main seal and he said yes he said he spent a lot of time cleaning up. I said yes I have concerns about that as well maybe have a different oil leak because I was just under there and they're still oil everywhere but I wanted to give you guys an opportunity I don't know To I guess understand where I was coming from with my confusion about the total cost for this job. He said you don't have to do the review first bring it over let's look at it I said no know sir. Unfortunately I will never come to that establishment again I just wanted to give you guys
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February 2024 by Bobby Diaz
A little wait, found a bit expensive compared to others, must be the 6 month guarentee and its a bigger place to administer.
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February 2024 by Dave Ram
any other shop cost is 2500 to 3200. i called aamco he was like 4800$ is he nuts? these reviews are paid people or friends.
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January 2024 by Sergio Pastrana
horrible experience!!! don't go there, don't waste your money and time!! horrible experience!!!Horrible experience!! Don't go there, don't waste your money and your time!! Horrible experience!!!
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December 2023 by Richard Rivera
Excellent customer service from Lisa and David. I was able to address the issues with my car, and they are going to diagnose it and provide results and estimate for repair.
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November 2023 by Preston S.
Wish I could give this place 0 stars!!!! They did $300 worth of unauthorized work on my vehicle and then the manager proceeded to tell me they will rip the parts out if I don't want to pay.... After they had breached their contract. HORRIBLE BUSINESS STAY AWAY!!!! Updating my review the manager worked it out with me in a civil manner and proceeded to give me a fair deal with the work on my vehicle.
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November 2023 by American Pride Cookware
We love this repair shop. Had a breakdown with our van in early October. They went out of their way and had us back on the road in one day. Super staff and management.Service: Transmission
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November 2023 by David Nunya
my experience here I think these guys are true professionals I feel like they really wanted to get the call righti took my beammer in thinking something isn't right with my transmission they told me it's not the transmission it's the engine you have serious issues here only way to fix it is rebuild the engine and the car isn't worth it
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September 2023 by Ivo Lopes
I had a bad experience with this AMMCO at Kissimmee , it took them two weeks to fix a leak on my car transition because they wasn’t figuring out what was causing it . They left food container inside my car, dirty hands stains left all over. Never againService: Transmission
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August 2023 by Sergio P.
horrible experience!!! no go there, no lose your money and time!! horrible experience!!! Horrible experiencia!! No vallas ahí, no pierdas tu dinero y tu tiempo!! Horrible experiencia!!!
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July 2023 by Timothy Reyes
Great group of guys. Professional, car has never been better. Will definitely go back if again in need of service. ??Service: Transmission
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July 2023 by Trenya Williams
they have had my car for a whole month and just started to work on it THIS WEEK!I’ve missed a lot and have had to spend plenty of money on rentals because they are playing with people cars!???
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May 2023 by Jason Gasta
My family and I were in town on vacation, the day before we were set to leave to drive the 1,200 miles back home, our transmission cooling lines broke. I called numerous dealerships and shops in the area, and not one of them would even look at my vehicle until the following week.I then called AAMCO of Kissimmee, the office staff was great, not only did they say bring it in now to be looked at, but David the store manager himself even went out to get the needed parts for his crew to get me fixed up and back on the road! My family and I are truly thankful for your generosity and kindness in getting us safely home.
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April 2023 by Dominic Rose
Integrity and honesty are hard to come by nowadays. Everything was explained in detail and there were things I thought I needed but didn’t. Thank you!!Service: Brakes
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February 2023 by Chris Lanam
Don’t bother making an appointment. They won’t stick to it. And if you plan on leaving the vehicle, expect them to maybe look at it a few days later. Deadlines don’t exist to them. Parking is terrible (and no signs saying it’s down behind the building). Just bad overall. Would recommend never going here.Service: Transmission