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March 2024 by Sabrina Slonim
The staff don't seem very nice. They opened at 840 the day I was there, so I was left waiting 10 minutes outside.
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March 2024 by Maria Chevez
The line leaves the store and only two employees serving, the air conditioning is so low that you cannot sit
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March 2024 by Ben Turner
Website states open. Sign on door says open at 8am Saturdays. Doors are locked still at 8:30. Poor employee management ups!
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March 2024 by Jim Pluff
I always have just a drop-off, so I'm in and out.
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March 2024 by Mia Garvanova
Every single one from the staff there hasbeen extremely helpful and accomplished.I have been using the services there for overthan 10 years so far and have never disappoint.It is one of the hardest jobs, so well done to everyone that works there!
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February 2024 by Sebastian Guthery
Called the last few days to see if they have a box available and what information I need to bring in to start one. I guess I’ll have to Uber there to get info that would have been easy to obtain from a simple phone call.
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January 2024 by Cyndy Spacil
It is 12:30pm on Saturday afternoon…and they are closed. No sign, no reason. Loads of people walking up and pulling on the door. I have a mailbox here and can’t get my needed packages. The staff here is generally rude. If I didn’t have a contact I would head to another company.
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January 2024 by Craig Creek
Long line sometimes but worth the wait, they take a lot of attitude from crybaby customers, and package shipped out well on time and in good condition we should appreciate them more.
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January 2024 by Irma Marshall
These 2 guys hate their job and it shows!! 12/26/23. Each is trying to move slower than the next.
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December 2023 by mahmoud khalil
stay away from this location, they keep losing boxes, i shipped with them 3 boxes i received only 1 and the other 2 nobody knows where they are and it's merchandise for the christmas so am losing thousands of dollars and in of that they extremely rude and helpless
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December 2023 by Red Headed Reviewer
Long line. Waited only to find out NO stamps. Perhaps a sign indicating that would have been helpful.
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December 2023 by dylan murphy
Staff were friendly, helpful, and fast. Very convenient location as well.
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November 2023 by Landon Jones
The staff in Key West is always incredible. They never disappoint and work diligently to serve the city. Even for someone new to the community, they are ready to help and make the experience pleasant. I will always drive the extra distance to use the UPS here.
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October 2023 by Natalia Lupashku
It's showing online that they supposed to be open from 8:30 a.m. But when you are getting he... No!!! They are still close.Now is 9:05 a.m. and no one here yet.... I understand 5 min late...but not more than 30 minutes.We have our jobs too... and we would like to not late
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August 2023 by Faith Kaminsky
Don’t bother sending documents to print Friday-Sunday. The manager is the only one with access and doesn’t work on those days. On demand printing?! Please. Four days to get 12 printed pages. I’d go someone else but I don’t want to pay twice.
