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February 2022 by Cindy Calhoun
I am not surprised to see the rating of a 1 for this business. I am a long time customer as a small business owner. I moved here from Northern Virginia where they were appreciative of my business and very efficient. I have given this location two opportunities and am finished. Yesterday I was there to get some copies and an associate was helping a customer in the print area. I went to the counter where a dark haired woman was proofreading jobs. She kept looking over her shoulder, aware that I was standing there, hoping that I would disappear. Out of frustration I indicated that I was not invisible and that poor customer service was unacceptable. She could have cared less! I will order all of my items now from Amazon! OfficeMax, I would suggest you screen your employees better.
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December 2021 by Google user
I am not surprised to see the rating of a 1 for this business. I am a long time customer as a small business owner. I moved here from Northern Virginia where they were appreciative of my business and very efficient. I have given this location two opportunities and am finished. Yesterday I was there to get some copies and an associate was helping a customer in the print area. I went to the counter where a dark haired woman was proofreading jobs. She kept looking over her shoulder, aware that I was standing there, hoping that I would disappear. Out of frustration I indicated that I was not invisible and that poor customer service was unacceptable. She could have cared less! I will order all of my items now from Amazon! OfficeMax, I would suggest you screen your employees better.
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September 2021 by Victoria M.
Terrible cashier. Bad attitude. They think they are doing me a favor. Made me wait for him when no one in line. No election in store.
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August 2021 by Gwen J.
Seriously worst store ever! Call, says it is open, but open for online pick up orders only. Tried to do online order in parking lot and $10 delivery charge wouldn't come out of my cart. Call in store again. They tell me to call Home Depot to place order. I think they meant Office Depot. Called Office Depot, after finally getting through no way to put through an order unless we go though setting up an account first. I give up! I really wanted ink cartridge today, But guess I am forced to leave the Office Max parking lot in Key West and order from Amazon! Frustrating! Anyone else sell ink cartridges in Key West?
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February 2021 by Dennis Gill
After raising their prices for printing a page from $.09 to $.15 I thought what an increase. But now, they have disabled their self service copying and printing. Now you have to wait in line for a live person to print your one page mailing label for $2.30! Meanwhile, the national website says they have returned to $.09 per copy. I just got 10 pages done at FedEx up on the mainland for $1.30 including tax. I wonder if THE UPS Store, and other local print services have raised their prices 2400% also.
