-
February 2024 by Brian VanderHorst
Nice and helpful people ?
-
December 2023 by GREGORY MCCLOUD
Today was another great experience at the Key West Napa location. Went in for a car clothes hangar for an upcoming trip and one was found in the back room for me. You guys are appreciated ?
-
October 2023 by Reinier Caldentey
The best
-
July 2022 by Tom Traynor
Had what we needed at a reasonable price.
-
March 2022 by jay b
Local Favorite, everyone is very knowledgeable and helpful.
-
February 2022 by Shinpuru Media
Wife ordered products for an oil change at the Napa Key West location and was told it would arrive in 2 to 3 business days and that she would receive a phone call once it arrived. When she didn’t get a call she phoned in to verify the items ordered had arrived. She was met with an employee on the other line who was unprofessional and rude to say the least. Very short and talked to my wife like a child, SUPER disrespectful. When my wife talked to the manager at the store the manager just shrugged and said ok and walked off not caring at all. I will not order nor spend money here ever for the remainder of my time here. She left and went to Auto Zone and was actually treated with respect and dignity, customer service was top notch, would do business with them again.
-
January 2022 by Pettyh
Very helpful and fair, only place that will do headlights for free in town. Thank you ! The manager and employees are all awesome. Oh and someone left half a bottle of windshield wiper fluid outside and they helped me use that too ?
-
January 2022 by Shirnell S
very friendly staff didn't have the battery I need it ordered it and had it in a couple hours
-
December 2021 by Corey
Great customer service. They didn't have a few things that I needed when I called and they ordered it that day and came in the next day. Overall happy customer.
-
October 2021 by Tirsolino Paulino
Great customer service!
-
September 2021 by Danny Beasley
Avoid this store at all cost. Have done business with NAPA for years. Will never set foot in this ripoff location again.
-
August 2021 by Mark Slater
This is what you may call FANTASTIC SERVICE. I placed the first part of my order on line last night. A battery. I needed more. Then I called the store this morning and spoke to Olita. There was a change in the part number. I went into the store. Olita ordered 5 more commercial size batteries for me in seconds, not minutes! I was expecting to wait a couple of days for delivery. No! Same day service! TODAY. My order was ready to collect in ONE HOUR! Luois and Mike went the extra distance and delivered my order to the marina and they removed all the old batteries from my vessel. It was 91F and humid. Phew! Very hard work! Thank you Mike, Olita and Luois for such amazingly fast service. I recommend this parts store for their friendly and efficent service at prices everyone can afford. Wishing all the staff at this NAPA store much success!
-
June 2021 by ROCK the BOAT
Good selection of automobile parts.
-
February 2021 by Larry Lee Johnson
Great Auto parts store.Been purchasing various parts there for over 5 years.Employees will go out of their way to help find a specific parts for you.And place an order for an item that they don't have in stock and tell when it be in and notify you when it arrives.
-
October 2020 by Marilyn Brew
Affordable, friendly, efficient, and competent.
