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August 2024 by Ines Ledesma
6:40 today and it was closed. I don’t know the reason why.
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July 2024 by Nova17
Older lady behind the counter was just blaring some soccer game on Instagram the entire time at full volume. So rude and made me not want to even buy anything
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July 2024 by Grace Harbord
please hire a new person. entire experience was ruined because the lady working the counter was blaring some video on her phone, even when i was checking out she still was more interested in her device then my purchase. consider firing this older lady.
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June 2024 by Andrew Scrugham
The Life is Good store was well organized and stocked. The employee we talked to was very nice. Plenty of selection, with lots of original LG shirts as well as Key West LG shirts. Definitely worth a visit!
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December 2023 by Belinda Kinlaw
The store was clean and bright but this is where the good part ends. We were in the store looking for a hat but we were never acknowledged. The salesgirl was to busy watching a game to help us. No need to spend my hard earned money here when I can’t even get a hello.
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September 2023 by Sean Young
Not the best store in Key West. The selection was pretty small and the guy working walked to the back room when we walked in. He never came back out for the 10 minutes we were in there. My wife was very excited to go here but we decided not to grab anything due to the lack of service and the pricing being kind of high. It was clean inside though.
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July 2023 by Ethan T.
I'm a Life is Good T-shirt collector. The shirts are very high-quality and quite comfortable. Even though the shop is on Duval (normally shops on Duval are quite expensive), I popped in there, number one, to get a reprieve from the heat; but, also to check out the merchandise. I did find a really nice shirt Normally $38 for $17. Nice savings and a nice prize to take home.
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November 2022 by Gina Fodini
Nice store but the lady behind the counter doesn’t have good manners. She was annoyed by our presence. How could we disturb her and mess up the t-shirts trying to get the right size from the pile? She was focused on some loud russian speaking radio/podcast. We ended up buying a few t-shirts but that didn’t make her happy either…bad costumer service!
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January 2022 by Michael Callahan
The name says it all. Great Stuff!
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December 2021 by Olivia Sanders-Herndon
Not a great selection of clothing but more importantly, the saleswoman was rude. She never welcomed us into the store, never asked us if we needed/wanted help and never said bye/thank you for coming in. She just sat at the counter trying to make herself look busy. Certainly won't be visiting that store location again if I can help it!
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November 2021 by Matthew Baker
Been there twice in 3 years and both times the guy behind the counter pays no attention to you. Either on the phone or talking to someone else. Only time they're interested is when you come to the counter with something you want to buy. Pretty sad and if you're looking for good customer service, buy on line from Life is Good and skip this store.
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July 2021 by Donna
This store is absolutely terrible! Rude employee when I was in the store. I bought a shirt and when I got home, 1500 miles away, I realized the shirt was defective. I’ve called the store so many times I lost count. They do not answer the phone, it goes straight to voicemail, which states leave a message. I’ve left many, many messages and never received a return phone call! They obviously don’t care. I even contacted the Key West Chamber of Commerce to see if they were still open and if they had a different number for them. They’re definitely still open, just don’t care about customer service at all. I’d think twice about buying anything from there!
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June 2021 by Heidi James
My mother LOVES these stores, so we had to stop in. We greeted the saleswoman. She said nothing but looked at us. We both greeted her again, thinking she didn’t hear us, and she made it clear she heard us, but didn’t so much as grumble back at us. We looked around and as soon as we left a spot, she came behind us IMMEDIATELY and straightened up as if we destroyed shirts hanging on a pole (we merely looked for a size). Had it been a different salesperson, we would have made a purchase, but she was so disgraceful, we chose to spend our money elsewhere. It’s a shame. Kindness goes a long way, and if you can’t manage that, FIND A DIFFERENT JOB.
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April 2021 by Ms. Owl Readdit
Not a great selection of clothing but more importantly, the saleswoman was rude. She never welcomed us into the store, never asked us if we needed/wanted help and never said bye/thank you for coming in. She just sat at the counter trying to make herself look busy. Certainly won't be visiting that store location again if I can help it!
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December 2020 by Julie A.
Very limited sales, but great quality apparel and friendly staff. There are multiple shirts that specifically say key west. Chose to post a review because it seems like in key west there are 5$ and 10$ shops that have poor quality "must go items", where you can get great quality key west apparel at this store!
