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August 2024 by Allen Hetzell
Alex is great. Responsive, friendly and patient! Great experience again today.
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August 2024 by Kat C
Very good customer service. Sharon was fantastic.
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August 2024 by Robert McCranie
Service was professionally done.
Service manager was polite and made are service stay relaxing.
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August 2024 by Dusty May
Well as a lifetime Ford member and a Ford family member My grandfather actually owned several Ford dealerships I've never been treated worse. If you're interested in finding out what happened to me and how I was treated I'd be happy to talk to you about it. In short they would not allow me to use my warranty to fix my truck and I was stranded in key West. I was unwilling to make a bad comment because I was held hostage by these people until I finally got my truck fixed at another shop and was able to leave. These people need to lose their franchise
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August 2024 by Matthew
Excellent! Quick and easy! Fast turn around and nice staff. Shannon was informative the entire time. Just great all around.
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August 2024 by Bob Sircy
I was treated nice and my work was done in a timely way.
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August 2024 by Scott Deschenes
Easy no hassle transaction, great communication thanks everyone.
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August 2024 by Keith Hughes
Service was done on time and correctly. Friendly staff, great courtesy vehiclenservice.
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August 2024 by Smokey Dula
Our experience was exceptional. Sharon Wagner was our service writer and went above and beyond to help us. She was able to get our vehicle in in less than a week. Got all of our recalls and concerns addressed in less than 48 hours. We drove 4 hours round trip to use Keys Auto Center (Ford). And will absolutely use them in the future.
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July 2024 by ryu jin
Quick service, everybody was kind and they called to confirm before charging for additional work. I’ll definitely go back
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July 2024 by Rose Horn
Great experience. Called them for a recall, first available appt was in 2 weeks. That wasn’t great but they let me drop my car off a week early. Sharon was wonderful, she kept me informed of what was going on and on the date of service car was done. Will definitely recommend.
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July 2024 by Chris Resseguie
Worst dealer ever. Deserves 0 stars. Had appointment on June 25th after already waiting 3 weeks, called to confirm the day prior and they said their computers were down because of bring hacked and they would not be able to get me in. They took my name and number and said they would call to reschedule. Surprise no call back and when I called them they said they could tentativly schedule me for July 28th. Seriously over a month later...so almost 2 months to get an appointment....just sad.
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July 2024 by Alan Truman
Sharon was extremely helpful and cheerful.
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July 2024 by James Gresham
Great service!
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July 2024 by Joseph Dougherty
Quick services. Everything is explained nicely.
