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November 2023 by Jasmine Delcampo
I went in to get a new battery and wind shield wipers, I was completely lost . BUT Juan was very welcoming and helpful. Got me situated right away, and also helped me put everything in . Great overall team energy in the store.
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November 2023 by Jessica Boryaiewicz
Had an issue no one was able to really help me with (everyone was still very polite and helpful) but the store manager Jorge was very helpful and reassuring. Great managing and customer service skills.
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October 2023 by frances snow
The long red haired lady refused to return a broken product that was under lifetime warranty, the warranty information told me to go to the autozone store to return or replace.. she straight up refused. Returned everything I didn't use and will never spend money there again.
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September 2023 by nikole
The store is great as long as you go to the store and get the item. The same day delivery is horrible. The drivers don't know where they are going even with the address in front of them. They also take forever for the delivery. I had a driver eating nearby instead of making the delivery.
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September 2023 by George Allred
Car's battery died on my work trip to Key West. After getting a jump we went to autozone and got a new battery and they installed it for us free of charge.Good prices and friendly help/service.
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July 2023 by Mildreilys Sanchez
Store # 5215Your store manager Jorge is an amazing customer service and very helpful with the customers.He helped me to the max, was very polite and he answered every question and explained every little detail, something another lady (Melissa) in the store didn't do when I approached her first to help me since she was a girl, she was really rude and had an awful attitude towards me just because I was asking her questions, if she don't have the patience in working with customers and answer all their questions then she don't belong there, she's just going to make people not to come back. I urge any customer if you really want an 100% service then ask for the store manager Jorge, he has the patience and the expertise and is really sweet.
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July 2023 by Nistor Alin
I strongly recommend this Auto-part store. Very well stocked location, strong-motivated team-members that will help you right away. Register yourself with a phone number an start earning rewards! 5 stars for this auto-shop, no doubts!
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July 2023 by Jon Snow
Sega was so nice and helpful! Appreciate you helping me switch out my head light! You’re the best!
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June 2023 by Peter Walmsley
Great store with loads of stock & friendly staff - just wish we had these in the UK
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June 2023 by Greg Whipple
One person being help by clerk, three of us standing in line. One Hispanic female scanning entering items in computer not helping anyone in store, refusing to acknowledge three of us in line. Male searching for Items behind register not assisting anyone in store refuses to acknowledge patrons at register. Waited ten minutes in line then placed items back and took business elsewhere. I’m pretty patient and know the most customer service policies say take in store patrons first unless on phone. Horrible service!
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June 2023 by H Chaparro
Great location! I believe his name was Ryan changed a battery for me in the blistering son. Went above and beyond to get us back on the road. You do not get service like this everywhere.
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May 2023 by Lauren McCormick
Excellent experience - we were stuck in Key West needing a battery, but it was proving difficult to find someone willing replace a battery in a sports car on a Saturday. It was no problem for Sega S. He told us what we needed and installed it quickly and expertly. Thank you!!
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May 2023 by Frank N.
Went today to return a tool that I couldn't use because it was broken and they did not give me the refund because the guy says it was used I will never go again there. Don't recommend anybody else to go either. They're very rude.
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April 2023 by David A.
Jorge is the worst manager in the world. He didn't want to hire me because of my handicapped hand. Complain to everyone that I wasn't able to lift anything when they have two women that they don't do shit or lift anything I have one person to do the whole heavy lifting and just terrible communication when it comes to filling out a job application for this place when they have positions open, but they won't hire anyone due to there best people quitting besides Melissa she should be the store manager. Overall the store employees are great but the Store Manager is a piece of shit needs to be fired. Doesn't know what he's doing and very rude. Just don't understand why corporate won't be anything about this person at all.
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February 2023 by Meredith Young
Courtney the male behind the register took GREAT care of me. Was super knowledgeable and kind. I don't know anything about vehicles and didn't know what I needed and it was a lovely experience even so!