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October 2024 by Dj B-sound
Today is Sunday 10/6/2024 the is a new male working at that place he’s pissing people off and he’s not supposed to be doing customer service I’m done going to that place I prefer to shop online now thank you
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October 2024 by Anthony Brooks
Great Service from the AutoZone crew. We needed a battery while in Key West on vacation and they were fast and professional in solving the problem!
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August 2024 by David Menaged
Got it done quick and painless. Visiting a few weeks back with the fiance to finish up some wedding planning for next year. Full day planned and my car battery died first thing. This was a very time sensitive day all things given and this location did right by me. Yurisan “Yuri” was patient and helpful during the whole process and made it easy and efficient. Got everything done and would recommend in a pinch!
Thanks Yuri!!!
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August 2024 by Dante Chak
Gave them the year info, make, and model of my vehicle so that I can get proper parts for an oil change and they gave me the wrong items. Should’ve done my own research than to trust them. I know better now.
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July 2024 by Rae Michelle
Donny helped me with a very complicated battery situation. I’m grateful for his consideration and the time he took to assist me. It is SO refreshing to get the help I needed right away! Above and beyond. Thank you so much Donny!
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July 2024 by Distract Yourself by Living
Very knowledgeable of cars and trucks. Courtney helped us with our battery problem, installed a new battery and wipers to get us back on the road. Excellent customer service and prices, will definitely be back in the future.
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July 2024 by Shuhratjon Zikiryaev
Extremely rude. Red head girl was cussing around for no reason. Very unprofessional
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June 2024 by K Lew
The worst customer service. Staff will not answer the phones and will leave you on hold until you hang up. I’ve dealt with this staff for a long time and it continues to be a problem. They will also answer the phone and not say a thing and just put the phone on the counter and ignore you. You go into the store and no one is behind the counter and no where to be found. Really terrible customer service.
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April 2024 by William Salazar
Good people
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March 2024 by Paulette Thompson
I had called AutoZone about replacing my car battery that I had purchased in May 2023 in North Lauderdale. However, I live in Marathon, FL 33950. I called many AutoZones trying to find out if my warranty was still available and active.. Matis at store #4986 assisted me immediately in giving me an option of returning my broken battery to another AutoZone store located near me. The closest store was located in Key West Store #5215. I want to commend Matis for dealing with me in such a professional manner. He needs to be congratulated on handling the situation. We went to the AutoZone in Key West and was greeted by the store manager, Courtney. I explained the situation to him and immediately he had my dilemma resolved. Courtney not only treated me with such professionalism he suggested a couple of restaurants. Matis and Courtney deserve a five star rating. If everyone would be treated like these young gentlemen in all of your stores, the world be a better place. Please let them know how much this customer appreciates them. Excellent Service!Best Regards,Marjorie Paulette Thompson
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March 2024 by Palani Mead
Very helpful and knowledgeable staffMario went above and beyond to make sure I had the right parts for my truck
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March 2024 by zachary bushman
Mario killed It. Very helpful!
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December 2023 by Sailing Reeves
These people have no right working in the automotive industry... talking to them is like talking to my dog about cars. You would be better off next door in Winn Dixie for help.
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December 2023 by Heather Marshall
I purchased a starter with warranty and Autozone will not bring a new starter to my Mechanic so I can get my car running . They said I must drive 40 miles so they can test old starter . Or come and buy another then bring starter back. To be tested . I have car in shop no way to drive there. And they wouldn’t deliver to my Mechanic shop. It is going to cost me $300.00 extra . Getting a starter from Napa and returning this Autozone starter, for my money back from purchasing with them. They don’t back there warranties.
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November 2023 by C Ansell
Good selection of parts. Good service.
