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February 2024 by Paul R
Very friendly staff, the manager is fun to chat with and knowledgeable. Went for a phone and bought a BT speaker while there.
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January 2024 by Amy Brown Pope
Great experience! Very knowledgeable, helpful, and friendly. Jonathan Berrios was wonderful and was very patient as he walked me through the different plan options, and in choosing the right iPhone, and adding a new line to our family plan. Even better - no wait time! Highly recommend this AT&T store!
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December 2023 by RYAN E TAYNARA
Jonathan was super helpful and patient in setting up my new phone. It took a while, and if he needed to help someone else with something he made sure I had someone else to ask if I had a question while he was busy. Great customer service!
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December 2023 by Myra Huston
Great experience. Jonathan is a very knowledgeable and professional member of the staff. My new phone works like a charm.
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September 2023 by Paul Nonemaker
Jonathan was incredibly helpful, very patient, and went above and beyond.
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June 2023 by James Hager
The store Manager, Jonothan is an amazing person who is always willing to go the extra mile for his customers. He is down to earth and truly cares about making his customers happy.I went in on 6/9/2023 to upgrade my phone. I was assisted by Felipe who knew exactly what he was doing. He took the extra time to make sure my phone was set up correctly and make sure I got the phone that was best for me.Of any place, I recommend this store. The group that works here are awesome!
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March 2023 by Jamie Smith
Jonathan was so incredibly helpful! All who work there go out of their way to make sure you are taken care of. I had trouble with a new IPhone 14 pro purchased at a different store. Jonathan helped me thru the entire exchange process. I’m from out of state and will come here to get any new products in the future.
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March 2023 by Donna Ferrino Hogan
Felipe was so helpful and very nice. He is very knowledgeable on all the phones and I am extremely happy with my purchase.
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March 2023 by Otherside Boardsports
Customer service here is always top notch. Jonathan (manager) makes it right and looks out for customers always. Assistant manager Felipe treats it the same way. I’ve only seen Ashley once or twice, but always welcoming and helpful! Worth the extra drive for sure!
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March 2023 by Mario Fontela
Jonathan the store manager was knowledgeable and helpful. I highly recommend this at&t store in key largo
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February 2023 by Eris S.
I have always been treated great and my problem resolved in a timely fashion. Love Jonathan. Hope he never leavesKeep up to great work guys. It's great to have this store near by and opened 7 days a week
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December 2022 by Tackleberry1984
Jonathan the store manager was awesome!! Extremely helpful. I bought my first iPhone and I had no idea how to use it. Jonathan was very patient and answered all of my questions thoroughly. AT&T is very lucky to have him on their team.
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November 2022 by Vanessa Plascencia
Wow the crew here is extremely helpful and professional. We got the run around from calling in and speaking to two different AT&T representatives. Mariana helped with transfer while Felipe assisted. They were a great duo, did everything we needed in 30 min. Without the hassle of calling in to do the automated phone stuff. We love using the Key Largo AT&T ☺️ We will never use any other store. They have proven themselves over and over in the last couple years we go back to them. Great Job Team!!!!
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November 2022 by Esther Fernandez
Staff was super helpful, knowledgeable and friendly!! Definitely easier than going to the Apple Store for my new IPhone
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November 2022 by Lissette Modia
Wonderful service! Very knowledgeable and sweet.
