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November 2023 by Igor Y.
I was denied permission to operate a jet ski due to my lack of English proficiency. When paying for a ticket, there is no information on the website about the need for high-level knowledge of English to operate jet ski. I was traveling in vain.
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August 2023 by Michael M.
Incredible incompetence from employees up to management. If you have any issue, good luck getting a refund as they will research you and try to intimidate you with past flaws or problems that have absolutely nothing to do with their business. Definitely unbecoming of supposed veterans.
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July 2023 by Yari T.
This place is a scam!!! We got a broken Jet ski and we were blamed for breaking it when we weren't even 15 minutes in the water. . They exposed our security!!! without evidence they blamed us. . and the most cowardly thing is that the owner didn't even give his face, we called him and they hung us up on the phone so they wouldn't explain. They didn't give us the money back from anything and they charged us for something we didn't break up. .
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July 2023 by Michael P.
Worst place to rent jetsk. Worst experience ever don't recommend this place. Charge me for a broken JetSk.
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July 2023 by Kaia S.
This place is amazing! We live in Miami and make the drive just because we love this place so much. The people are so nice, the jet skis are well taken care of, and the water is beautiful. We have gone to other places closer to us, but no where is nicer than this place. We recommend this place to any of our friends who are looking for a fun activity to do.
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July 2023 by Caroline T.
I'm not sure how this place has good reviews because we had a really poor experience. When we got there we paid a $140 for one hour on the jet ski and $200 deposit which is fine because we're supposed to get it back at the end of our trip. Well the guy who was working gave us really poor instructions about where we can go and our boundaries so once we got on the water we accidentally went the wrong way for maybe 2 minutes and he starts coming after us on his jet ski yelling at us saying i told you not to go this way what are you doing you don't listen and i said I'm sorry i didn't understand where we could go it won't happen again. And he was just giving us really poor attitude. We went the other way and stayed on the water for an hour and when we got back he asked my boyfriend if he spoke english because he looks hispanic which HAS ABSOLUTELY NOTHING TO DO WITH ANYTHING AND IS RACIST. My boyfriend does speak english for the record but even if he didn't i do speak english so what does it matter. Then he says he saw us going the wrong way again on his binoculars which is FALSE. He's lying because we never went back that way again because i knew we weren't allowed to. We were actually driving in circles the other way because we didn't know our boundaries which was a waste of time. When we got back he said he has to ask his boss if we can get our deposit back and we said okay can you call your boss now and he said no for who knows what reason. So we said okay we're gonna stay here until we get an answer. He then threatened to call the cops on us for doing nothing. It was so extremely unprofessional and upsetting.
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June 2023 by Yira H.
Racist and unprofessional staff . Our experience this past weekend was unbelievable.. They have no idea was customer service feels a s looks like
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March 2023 by Charles N.
Booked and paid online, I show up and no one is here. Called 3 times no answer. Finally send an email and get a reply that they are closed and will issue a refund. Complete waste of time! After leaving this review on Google, the customer proceeds to send me these text messages. Literally appalled!
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August 2022 by Jared K.
Found this place online and made a last minute reservation. I have done a few jet ski tours in my days and was very impressed with the new jet skis they had. Those things are fasttttt. Really fun area to ride in as well! The staff were great at getting us ready to go and off on our way! If im in the area again will definitely stop back in!
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June 2022 by Jenny L.
We had a great time ! Robert was our attendant and he was so awesome. Robert gave us good information on local things to do and places to go . The jet skis were great and the location was perfect but the service is what brought us back the next day for kayaking , Robert was very friendly . We were even offered waters, sunblock and he had an extra towel if we needed it . Would 100% recommend !
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April 2022 by Katie B.
This was a great trip for us, and we absolutely enjoyed our jet ski trip. The guy that helped us, I didn't catch his name, but he was super friendly and down to earth, asking where we were from and learning about us. So personable, the trip was easy and we were safe on our jet ski, so worth it!
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March 2022 by Carolyne F.
Cannot speak more highly of this place! Gannon was personable and welcoming. He allowed our group of four to rent 4 skis. The skis were in good condition and we had a BLAST!! Would do it again!
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February 2022 by Teresa C.
Terrible Service charged me for damages that we did not do had a very had time trying to deal with owner staff is questionable Thumbs down all the way Plenty of places to rent from try somewhere else.
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November 2020 by Hilary A.
Rented a jet ski with them today and had a great time. Their staff was friendly and knowledgeable. The jet ski itself was super fun and seemed brand new. Highly recommend. Thanks Nolan & Tyler!
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November 2020 by Amber M.
Tyler and Nolan are super cool and set us up for the perfect water adventure. We were able to walk up and rent kayaks and jet skis with no issues. Pricing was not bad either. Highly recommend for anyone looking to have a good time.
