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April 2024 by Svetlana Thomas
Place is ok, view nice. Slow service and very limited menu. But, for just a drinks it's nice.
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April 2024 by JOE LAVECCHIA
Just returned from my 42nd yearly visit. As good or better than ever visit. My three "lovely daughters" and friends joined me on this trip! Hope to make #43rd visit next year, reservation made ! Try it,you'll like it !
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April 2024 by M Y Severance
Great service, drinks and food. Enjoyed the live music too.
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April 2024 by Debbie LiTrenta
What a nice place! We were so happy when we first got here. Setting is beautiful, chairs are comfortable, no 15 minute chairs here. Then our waiter, Christopher came over, not personable, never smiled, just stood there and waited for us to talk. My husband and friend ordered a Johnny Walker black on the rocks and a Dewers on the rocks. We had the tuna appetizer (seriously needed flavor) and coconut shrimp, they were good. We ordered tiki tacos (shrimp) two shrimp on each taco (2) and French fries, underwhelming. My husband enjoyed his chicken sandwich, my friend ordered a burger he asked how she wanted it, she said medium rare. It came WELL done (why ask?) my other friend ordered the fried fish sandwich. It was so well done it was almost black. Then the check came. They charged a 3% service fee, not for using a credit card but to defray their costs. It also appeared on the check that they charged $10 for ice with the scotch. When we questioned Christopher he explained that it was an up charge bc of ice you get an extra 1/2 ounce. We were confused and he got impatient and told us he’s been a waiter for 30 years all over the country and it’s always been that way. We’ve been dining out for more than 30 years and have never encountered this.On a positive note, there was an older lady named Barbara who was clearing the tables. She was attentive and wonderful. She should’ve commended.Bottom line, we won’t be back.
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April 2024 by Lucie Prouty
The food was very good, we decided to have the deep fried Key Lime pie for an appetizer, it did not disappoint. We will be back!
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April 2024 by Kelli Folino
If you don’t go here with a huge group plan to be ignored. Worst service food is fairly good but service is horrible they make it so obvious they only want to wait on large tables. Do not recommend at all. Went there 3 times this week to give them a chance. Same every time service is
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April 2024 by Mandy Potter
Food very poor. Our waiter, very unfriendly and unprofessional. Pricy for what you are getting.Location excellent beautiful view, should be line up to get in.
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April 2024 by Jason Shevrin
I stayed in key colony Beach so this was an easy goto because we could walk. Did dinner here twice. Atmosphere is great, watch out for windy days and where you are seated! Food was decent but in general we spent a lot more here and didn't get the same value as other locations but like I said we could walk so that made up for it. The pizza wasn't great, everything else was great.
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April 2024 by Eugene Jones
Great seafood, wonderful outside dining. Loved the laid back atmosphere and fabulous service.
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March 2024 by Denise Masak
We rushed to make it for Happy Hour on Friday, March 29th and ordered a drink that was on Happy Hour the night before. After a great night and really good service by the waitress Bridget we found out that the drinks we ordered were not on Happy Hour. We asked to speak to the manager but she was absolutely incapable of handling the situation and put the waitress in a bad spot to deliver the message to us that there was nothing they could do and that we got “ a deal” the night before. We were going to tip 20% on the $200 bill plus an additional $20. The manager instead put the waitress in the middle and avoided to come back to table to talk to us. After all this we we’re so upset leaving no tip at all. The manager needs to go or go back to customer service training. She cost Bridget a great tip. So sorry Bridget but your manager failed you and the restaurant.
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March 2024 by Conlin
Nice place right in the water with a beach right next to it, food was excellent.Kid-friendliness: Kids not allowed at bar
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March 2024 by gloria Williams
Came here for lunch a table of five. We were the only tables in the place. Our servicer was great. But of 5 orders the kitchen got 2 wrong. Instead of mahi tacos served 2 frozen chicken tacos. Sent back. Drinks weak weak alcohol in them, beet salad had 1/2 can of beets and 10 pieces of arugula lettuce for $17! Never never go back do not recommend this place since the Glutz family bought it, definitely gone down in food!And no local discount.Will not come back there are other privately owned places to go to. Plus. They charge service fees! Doesn't matter if cash or credit cardAfter reading their managers response, 1st. There is NO POSTING on your menu or on line menu you charge a fee for service. Yes, other restaurants are charging a fee to use a credit card, but your restaurant charges even cash customers. Credit card fees are part of doing business! Can you imagine your grocery store charge you this fee for shopping at their store?2nd. The two meals that were wrong, were served hot and correct but unfortunately delivered to the table after the rest of us (3) were done with our meals. We asked to have one meal comp, due to the two errors, to appease the person who had to wait so long to get hers, you only gave her 20% off. No local discounts either.3. Yes. Totally aware of the Glutz family who have bought up the condos, hotel, restaurant and now the cabana swim club. Big money from outside the keys, not locals. Unfortunately, this is what is happening to our keys. So a little courtesy to LOCALS would have been appreciated.4. Our server was great, running her butt off trying to serve us and others who were coming in, short staffed, but we watched the manager continue to decorate for Easter, but did help serve our food but had no idea whose burger was whose. ( most kitchens tag with markers which is well done verses medium, swiss verses provolone.etc)5. Basically over all, it wasn't the service or finally getting the correct cooked food, it was the "attitude " of the manager. Poor customer service.6. HINT: you better read your restaurant yelp reviews! Very very poor in the past 6 months, obviously something has gone awry in the passed few months!Learn from your reviews and make Havana Jack's worthy of your location.
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March 2024 by Rick Nickerson
Another liberal dive-bar, and populated by fake newsmakers! if you sit at the bar look up and make sure none of the pigeon poop becomes part of your blue cheese and your salad! Captured audience on the water in the keys, and most likely funded by the open border! Runaway to dockside or to sunset Grille. .
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March 2024 by Lyndsay Murphy
At 8:30 p.m. I called to place and order for 1 pizza to go. Was told they were really busy and to call back in an hour. When i called back no one answered so I walked over to place the order. The host and the time told us the kitchen was closed. As I explained how I was told to call back she had this smile on her face that told me they do that to customers all the time. If you can't take and order before the kitchen closes, be up front with people, I would of gone somewhere else. There are no restaurants open past 945 p.m. on marathon, not even McDonald's.
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March 2024 by Alexis Rodriguez
Loved this place, came for a late snack and did not disappoint.
