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March 2024 by Zach Ross
A Deep Blue Dive Scuba Diving is the most unprofessional dive shop I’ve visited. We booked a morning scuba trip and were told to show up in advance on the day to get gear situated. When we arrived at the agreed upon time, the shop wasn’t even open and had no employees around. When the shop finally did open, the staff was surprised to learn of our scheduled dive trip and blamed other employees instead of resolving the fact that they never sent the proper booking verification, never checked the schedule, and weren’t prepared to take us diving as we paid for. An absolute waste of time. I’d call it the most disappointing diving experience I’ve had but we didn’t even get to dive. As a scuba instructor with plenty of diving experience, I’d recommend finding another more reliable shop that will actually get you diving and not blow you off the morning of.
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February 2024 by Rachel James-Dolan
NO CALL NO SHOWED US.Went in person on Saturday to ask about options. A gentleman talked us through and we decided on snorkeling. We filled out a form for 2 of us, paying for a 3rd ghost rider to hit his minimum. We agreed for 1230 for the next day, Sunday, and he said to get there around 12.We get there at 12, told all the other captains what we were there for. 12:40 rolls around and someone finally tells us that he isn't going to show up. Supposedly he told someone else it was too murky and that he'd call us but he never did. He had my phone number and email.Extremely frustrating considering we double checked everything with him and were looking forward to an afternoon out on the water.We were lucky the parasailing team was able to accommodate us so the trip to the dock wasn't a waste.Be cautious when booking. Supposedly he does this to people pretty often.
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January 2024 by petrah navarro
Excellent service
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October 2023 by Ellen N.
Location is fantastic, right on the water. The service is excellent as is the food. The patio with fans was cool enough in an 85 degree day.
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March 2023 by elizabeth white
Family of seven enjoyed a day of scuba with the help of Bob and Justin. We were well taken care of and had a great morning.
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December 2022 by D C
I do NOT recommend Deep Blue Dive Marina. There are many other local marinas & charters that people should give their hard earned money to, instead of this business. They are DISHONEST, UNKIND, CONNIVING, SHADY, and put your FAMILY & CHILDREN AT RISK! Please, please DO NOT use this place. The owner Lee and his employees are liars and unprofessional.
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November 2022 by Carmine Attanasio
Nice experience!We rented kayaks at a great price, and were provided with great service
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August 2022 by Melanie Tricklebank
We had a great Experience here. Lee was incredibly friendly and enthusiastic and everything felt really safe for our kids (10, 13 and 16). Would highly recommend
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August 2022 by Kyle abc
Employees at store drinking advised I could use the ski launch for $20 in-and-out and said no receipt was necessary because they’d be at the store when I returned later in the week. When it came time to remove the ski employee’s pretended they didn’t remember and charged me a second time for removal. When I originally asked for a receipt they said they do cash to avoid the taxes, more likely they collected for beer money while the boss was off to double charge us on the way out. Very shady business practices to say the least. When I asked for them to contact the employee that took my cash they responded they don’t know why he would tell me what he did. A second employee at the shop who unlocked the gate was asked the same question (one of the two from the original day) he stated “he’s not sure and it’s up to the manager”. They continually stated the resort owned the ramp and could not honor the employee’s mistake although all indications show it being their ramp. I don’t mind paying the fee for the use, I do not particularly enjoy businesses who act shady and cheat customers. A second removal fee was paid due to the vessel already being low on fuel and the absolute lack of of integrity, or customer service on the business’ part. The same business who wouldn’t even contact the employee that collected the money to verify their “honor system” payment. The only reasonable response is the group of off duty law enforcement officers are “fraudsters” instead of talking with the employee and customers together to find a reasonable solution.
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July 2022 by F. Scott Novak
My son and I did 10, 2 tank dives over 3 days, and my wife and son did their open water certifications. We had a great time! Captain Mike, Joseph, Instructor Justin, Grumpy Old Man Bob (who is really a teddy bear), and the whole rest of the crew, were all just amazing! Big shout out to Bob and Justin who got my wife through her fears of diving and equipment malfunctions on top of it.Can't recommend them enough. From beginning divers to experienced drivers. They have the experience to go to the best spots, and keep it interesting, even over multiple days, and varying water conditions. I can't wait to come back and dive with them again.
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July 2022 by kevin Lankford
Did the snorkeling with my daughter and her friend and it was truly an amazing experience. Everyone from the front office personnel to Mike the Captain and Joseph the first mate/lead diver were super genuine people whose top priority were your safety as well as your experience. Mike and Jospeh took the time to not only educate us about safety protocol but also the area we were snorkeling in. Definitely worth the time and well worth the $$. I will definitely come back next time I’m in the area as it was the highlight of our 7-day trip!
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July 2022 by Tracey Hunt
2 tank dive on 6-16-22. Mike was a great captain. Lee was my dive master. I am a novice diver; this was my 7th dive ever! Lee is a hot mess, lots of fun! We went to Coffin's Patch and Elbow Reef. Saw lots of beautiful creatures. There were 2 other divers besides myself; they were much more experienced. I felt comfortable and never felt like I was slowing them down. Lee can't sit still, even on a moving boat! I told him he would be in the back of my classroom if he was in my class! Highly recommend these guys!!! If I get a chance to go back, I will dive with them again for sure!
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July 2022 by Bobby Pilch
Capt. Bob and Jospeh were excellent hosts and guides during our recent snorkel excursion while spending a few days in Marathon, FL. My wife and I highly recommend this tour company, as we enjoyed the small group capacity and focused attention Capt. Bob and Jospeh we’re able to provide each guest on this trip. We would definitely book an adventure with this operation again. Thank you!
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February 2022 by James Gallina
Lee who manages A Deep Blue was so helpful and HONEST on my visit. I’m admittedly a novice but he was patient and truthful in a way that is seldom seen. He even went above and beyond by recommending activities that beat suited my abilities and for that I am grateful. Be assured that I will be speaking Lee’s and A Deep Blue to all of my friends and family.
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February 2022 by Lillian Steele
Very honest and helpful company, can't say enough good things. Lee was very helpful in making sure that we would only be spending money on a trip worth taking. If you're looking for a great experience in the keys we can't recommend them enough. We will absolutely be back!
