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July 2023 by Harold Clinton Archambault
I have been waiting for 1/2hour on Saturday and office closed with little sign that on lunch break be back in 15 mins. I have seen 7 people come and go in this time.I will complain to corporate office because when you call the number listed for this office the voicemail is full.I tried to leave a text but would not allow.I can’t believe some has this office and it is run so poorly. It must be expensive rent. I will not be coming back here and will certainly tell my friends that this office does not honor their posted hours.Disappointing.
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April 2023 by Brad Weiler
This location has the best service I’ve experienced at any UPS. Friendly staff, fast and helpful.
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January 2023 by Sara Velasquez
Terrible service! The person that was in charge of the shop was rude and unhelpful, disrespectful! Very Bad attitude!!
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January 2023 by Daniel Carreras
I had a terrible experience at this store today. For starters, this is NOT A UPS store. It is an independent 1 star delivery service - transaction per transaction. You cannot use your UPSaccount number at this location and the attendee should probably take some time to learn more about the services they provide - and how to communicate that during a transaction. Please do not be lured by the name, their is no UPS protocol being followed here. Lost a day of work and dealt with a college student that wore a hoodie the whole time. ???????? Is this place for real? If you want real service try the Fedex office located at the Ritz Carlton. Great communication there.
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January 2023 by Alfredo A.
Closes early every day. CHANGE YOUR HOURS! Terrible customer service. They should just change the close time to 6:30.
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December 2022 by camila r.
The store hours are 830am-7pm and it's currently 9 am and no one is here. Terrible customer service on their part
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August 2022 by Juan Andres Angeli
Owner and manager are terrible. Will resort to offend customers y make their point. They don’t understand the Amazon QR return process, and are asking everyone to box items that Amazon clearly says not to box
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August 2022 by Niní Bueno
Extremely rude manager and owner, not willing to help clients beyond the obvious. Very bad attitude towards customers.
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July 2022 by Sale Stojanovic
Close early, i knock, they see me, just wave and not open!!! Seriously?!?! Avoid!!!
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July 2022 by Martin M
Don’t put stores are that ain’t true. You close at 7pm but at 6:45pm you shut down and lock the doors
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February 2022 by Louis Kurtzer
Great and helpful service nice and quiet too
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January 2022 by Michael Giannotti
Customer Service at this store is horrible, is not what it used to be under the previous manager.
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December 2021 by Ellen Glovsky
Store listed as open today, but it's not. Went there twice; sign on the door says open today. Disappointing.
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November 2021 by Fedor Saldivia
Excellent service, I always go there for my Amazon returns and when I forget the boxes they provide for free one of they have used before
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July 2021 by Fared Chiripe
Had a great experience, staff are great. Thank you to the two guys that helped me!
