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November 2024 by M
The UPS in Key Biscayne is very helpful and efficient. The staff is friendly and always ready to assist, making shipping quick and easy!!
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October 2024 by Angela Rodriguez
good morning, cordial greetings! Today I was very poorly treated by the employee Ethan of your company, I have always received good treatment from the people who work for you but on this occasion it was not like that, he was quite rude and disrespectful to the point of making fun of me. visit was today 10/19/24 between 10:05 and 10:15 in the morning in key biscayne I consider the people who work with the public should be patient and cordial thank you very much
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October 2024 by Felix Beccar
Great service and attention to detail from the team. Lucas was very fast and responsive too!
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October 2024 by Juliana Ueno
This UPS store is the best place and service you could have besides the convenience hours for work projects and homework supplies. Can’t be thankful for having this store open whenever you need.
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October 2024 by Mercedes Poget
UPS Key Biscayne is excellent - Ethan is leads so helpful and with the smile as a gift ?
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July 2024 by Keyla Gonzalez
I needed to ship a painting out and was not able to find box that fits the owner was very helpful & knowledgeable about packing the painting & help me ship it to New York.
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July 2024 by Aliyah Medina
Went to get flyers printed for work and the staff was very patient & helpful
While I waited I noticed they acknowledged everyone waiting in line & you don’t get that in lot of place we go …. Kudos to the staff at this UPS location in Key Biscayne ! Definitely the best
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April 2024 by Noah Wilcox
The owner and his team are very polite and genuine, caring and helpful and most of all very patient.
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April 2024 by Odalys
The service in this store is always excellent. Vipul and his team are very friendly and professional
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April 2024 by Valentina Rodriguez
Wednesday, 03/20/24- have been waiting outside since 8:37am, they are supposed to be open at 8:30am, it’s now past 9. Google and the storefront says they should be open and no one is here. 3 other customers now waiting as well. If you need to open at 10 am change your hours so people know and don’t waste their time. Unacceptable, unprofessional, disgusting lack of service.
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March 2024 by Maria L-S
Very rude! I have always been coming for years but they have changed those who work and are rude! I spend all day on the phone… the girl is just as kind to help. The ones that were there left and I'm not coming back, I'll go to the one at the KB entrance….
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February 2024 by shanghai opium
Very close to my home and office and excellent service . They open early . Always nice and courteous . NATE offered a wonderful service , did the packaging . Gave me different options . Thank you !!
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February 2024 by Mily De Molina
The staff is always friendly and helpful.
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February 2024 by William Pinto
Walked in to place a packaging order which is usually a pain since i dont do it often , a MR.Alex Lopez-Lima helped me get it done and filled put correctly. Best help ive recieved in a while for mailing something. MANAGEMENT SHOULD RECOGNIZE A GOOD EMPLOYEE. if ups keeps more employees like alex they will definetly get more business . Will recommend to friends
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February 2024 by Daniel Gonzalez
I had a great experience at this store. I had an urgent need to notarized some personal documents. The UPS employee provided me with fast service understanding my urgency while also being professional and courteous. I recommend this store to anyone seeking a notary or packing and shipping needs, or simply great service.
