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“This UPS store is the best place and service you could have besides the convenience hours for work projects and homework supplies. Can’t be thankful for having this store open whenever you need.”
8:30AM - 7PM
5727 NW 7th St, Miami
Mailbox Centers
“Incredible customer service, every time I come here, the treatment is very cordial and friendly from the staff.
Today I came because of a problem about a shipment made months ago and the guy at the store helped me in the most professional way he could have.
The problem was solved and in the quickest way possible.”
“Jimmy and Kevin are both amazing and excellent! My husband and I have been consistently impressed by their efficiency and courtesy at this UPS store. From the moment we walk in, they greet us with a smile and promptly address our needs. Their attention to detail and willingness to go the extra mile truly sets them apart. We are very happy customers! They deserve more than a 10!”
“Outstanding customer service! I had multiple large boxes to return. Felix and Emilio both helped me on 2 different occasions. I’m truly impressed by their patience and knowledge in helping me navigate through this return process. I would give 100 star review if I could. Thank you!”
“The employees are always very quick with receiving packages and are friendly. They welcome people usually with a hello. The lighting in the store is very cozy. Parking could be a bit more work but that’s the city’s issue and not UPS.”
“Staff is friendly and so helpful. They work fast and are very efficient. If you go in there clueless about what you are doing (like I did), they are great at guiding you to whatever you need.”
8:30AM - 7PM
936 SW 1st Ave, Miami
Mailbox Centers
“The team here is very attentive, personable, and convivial. I frequent this location for my Amazon returns. They're always fast and gracious. They should all have a raise and some extra days off! I will make a better attempt to learn the staff's names.”
8:30AM - 7:30PM
3921 Alton Rd, Miami Beach
Mailbox Centers
“Today I visited the UPS store #6445, Alton Road. Needed to print from my email and JR employee 204204 - was a very helpful young man. When we walked in there was only us, but in 5 minutes the store got full. He kept his professionalism and finished my job and took care of the clients with calmness.”
“Eric is very helpful and a lovely person. I try going to MPO for all of my mailing needs because it's so fast and straightforward, though they don't have every service, so sometimes I need to go to the bigger post office.”
8:30AM - 7:30PM
1521 Alton Rd, Miami Beach
Mailbox Centers
“I recently visited The UPS Store and my experience was nothing short of exceptional. As someone who frequently requires shipping and printing services, I’ve come to appreciate efficiency and quality customer service, and this particular UPS Store delivered on both fronts.
From the moment I walked in, I was greeted warmly by the staff. The team at this location is incredibly professional and courteous. They were quick to assist me with my shipping needs, providing clear instructions and ensuring that my package was properly packed and labeled. One of the staff members, Maria, went out of her way to help me understand the different shipping options available, which made it easier for me to choose the best option for my needs. Her knowledge and friendly demeanor made the entire process smooth and stress-free.
The store was well-organized, and even though there were several customers, the line moved quickly. I noticed that the staff worked efficiently, managing multiple tasks seamlessly. They have an excellent system in place that minimizes wait times and ensures that everyone is attended to promptly. This efficiency is particularly valuable for someone like me who often has tight schedules.
In addition to shipping services, I also used their printing services. The quality of the prints was top-notch, and the staff was very helpful in making sure my documents were formatted correctly. The store is well-equipped with everything you might need, from packing supplies to office products, making it a one-stop shop for various business and personal needs.
The location of this UPS Store is highly convenient, especially for residents and businesses in the Miami Beach area. Parking was readily available, which can sometimes be a challenge in this busy part of town. The store’s hours are also accommodating, making it easy to stop by even with a hectic schedule.
Overall, my experience at The UPS Store on Alton Road was outstanding. The combination of excellent customer service, efficiency, and a wide range of services makes this location a standout. Whether you need to ship a package, print important documents, or buy office supplies, you can expect a high level of service and convenience here. I highly recommend this store to anyone in the Miami Beach area looking for reliable and professional UPS services.”
“Office Edge is second to none. From the moment I stepped foot in my office, I knew I had chosen wisely in relocating my law office. The staff makes it a pleasure to come to work each day. They are smart, capable, polite, and always ready to lend a hand. The facilities are superb. I cannot say enough good things about Office Edge.”
“The lady that assisted me went WAY above her responsibilities and helped call Amazon to get the correct return label. She is truly an asset to UPS that must be recognized for her exceptional customer service.”
8:30AM - 7PM
153 E Flagler St, Miami
Mailbox Centers
“The lady that helped us was amazing. We watched her go above and beyond for every customer by caring about their issues and what they were there for and found a way to be not only efficient, but caring, professional, kind, respectful, and helpful to every single customer and keep the line moving even though she was the only one working. Exceptional service and someone who is willing to go above and beyond. Really appreciate her help! Highly recommend this location!”
“After a horrid experience at the UPS in the Dadelamd North Shopping Center, I drove to this location by U of M—evenwithout an appointment—and was treated respectfully and professionally by a young man named Christian. He and another staff member signed and notarized my documents in less than 15 minutes, even though the store was very busy.”
9AM - 6:30PM
1717 N Bayshore Dr #108, Miami
Mailbox Centers
“Yusbey (the owner) was super nice and helpful. I had to come back twice because I was missing important information to ship internationally with DHL - she was great and patient with me and all her other customers !”
“Found out someone is illegally using this businesses address. I keep getting emails from them about loans. Hopefully this will be taken care of because my email gets flooded with spam daily. If there is any way I can report them please let me know. My apologies for the initial negative review the negative review should go to whoever is doing this!!”
“Much to my dismay I arrived for my appointment with the notary when the store was closed due to modified spring break hours (this store is on UM campus). I do not believe this was the store's fault. Terrence let me in anyway and assisted me with printing, notarizing and signing my time sensitive documents. He was very thorough, kind, and helpful. His patience and compassion was what I needed in that moment and made a difference in my week. I would highly recommend this location. Thank you, Terrence!”
“Really kind owner and old-school customer service (i.e., attentive and kind). Really happy to support a small business like this. I don't really understand the negative comments at all - just shipped off two packages, one that I just needed a label printed for an then I took to USPS, the other I sent via MBPP through UPS. Winslow helped me, had a nice conversation, taped up the box that I wasn't even sending with him. 5 stars for sure! I will def be back.”
8:30AM - 7PM
3725 W Flagler St, Miami
Mailbox Centers
“Julio went above and beyond to assist me. I had lost a tracking number with important hardware from my old employer. Of course, my company calls me after 3 months and says they never received the hardware. So, I call the store to see if they could help. Julio answered and continued to assist me throughout the process. The records were not in the computer because it had been from over 3 months ago. He was able to search through the paper records and find the transaction. It was all the way on the bottom. He then forwarded me the record of the transaction, along with proof of delivery and who signed for it. Needless to say, this saved me thousands of dollars. Thank you Julio!”
8:30AM - 7PM
6619 S Dixie Hwy, Miami
Mailbox Centers
“I love love love the owners Frank and his lovely wife/ he also has theme best team.
I get a bi weekly delivery and he ALWAYS has it to the side waiting for me. Feels like a family when we are in there.”
“I appreciate and highlight Edwin's kindness, for responding to the emails to my query and then for being so kind and helping me pack the technological device that I brought to transport on the plane.
Thank you very much Edwin!!!! Super recommended.”
“A Legacy of Exceptional Service: A 30-Year UPS Store ExperienceAs a loyal customer for over three decades, I can attest to the unparalleled excellence of UPS Stores. From the moment I walk through the doors, I am greeted with warmth and efficiency that sets the standard for customer service. The staff, comprised of incredible young individuals, consistently go above and beyond to ensure that every interaction is not only pleasant but also swift and effective.Throughout the years, I have come to rely on UPS Stores for their unwavering commitment to providing top-notch service. Whether it's shipping packages, printing documents, or accessing other business services, I can always count on the staff to handle my needs with the utmost care and attention to detail.What truly sets UPS Stores apart is their dedication to maintaining a friendly and welcoming atmosphere. Despite the fast-paced nature of their work, the staff never fail to greet customers with a smile and offer assistance in any way they can. Their professionalism and courtesy are truly commendable, and I am grateful for the consistent high-quality service they provide.In conclusion, I cannot recommend them highly enough. If you're in need of reliable shipping and business services, look no further than UPS Stores, where excellence, efficiency, and affable treatment are guaranteed.”
“I been returning packages from Amazon in this store, I have Outstanding service by Bianca , she's the best customer service I ever had at this location, She has potential for managing any store, her leadership,she's courteous,helping people, seen her cleaning picking up and always with smile, Thank you for having employees like her”
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“Fantastic service Great location and the guy that ran the counter went out of his way to make sure my packages got to me safely I would totally recommend had some packages General delivered charge me 3.50 a package but that's more than reasonable considering it cost two Bucs just across the bridge both ways”