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November 2023 by Renae Davis
Rare find! If you’re looking for a bank with that “small town feel” this is your bank. Sabe & Carla always have a great attitude, go above and beyond, and truly make you feel like a valued member. Switch over fast… like yesterday.
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November 2023 by Club Seaworthy
Carla, Sabe, and George are amazing to work with. Thank you for keeping our business successful!
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September 2022 by Philip Jeffers
Absolutely the worst customer service I could ever imagine getting from a BANK! Are you serious?? Like wow my mouth was on the floor from the 3 lackluster "employees" that were there and visibly not doing a thing, all sitting on their hands waiting for the clock to strike 5 so they can go home.I called at 4pm to ask the requirements of a new personal account, was told the info and I asked if it was easier to come in vs online. Was told ether works but if you come in, we close at 5. Nothing else was said, esp a time frame of which I obviously needed to know about bc I decided to go in person vs online. Entered the lobby with 20 til 5pm on the clock and was told literally no, it takes to long and we close at 5, come back tomorrow. I'm not even gonna go into the banter that was between us after that, just know I own my own buiz and if any of my employees acted like this toward a potential new client they would be fired immediately. There's no EXCUSE for the blatant pure laziness that was on display at this location. These employees and management should hang their heads in shame.
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August 2022 by Cheryl Mitchell
Several months ago Donna Goff helped me open a business checking account and it was the easiest account opening I have experienced. She is quite knowledgeable and her genuine interest and enjoyment for what she does has shown in every interaction I have had with her. I'm so please with Donna as my personal banker that I have moved all my business banking to FCB at this location.
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September 2021 by Elton Bright
Came in to open a business account. The only person who knows how to do it ... wasn't there. The front desk didn't even ask for our contact information. Disorganized/disinterested. Not unusual these days.
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July 2021 by Paul Pugzlys
Noemy Gonzalez and Dave Harris were an absolute dream to work with regarding our commercial loan. They were so helpful, and despite all the setbacks, eager to work with us to close the deal. They never gave up. Dave always had a solution and was quick to reach out to us. We're a small, family owned business and it was refreshing to work with someone who treated us like friends and neighbors instead of just another account. Thank you so much Noemy, Dave and the First Citizens family. We are excited to continue this relationship with First Citizens Bank in the future.
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June 2021 by eslam elfoly
GreatHelpfulVery welcomingSales rep Aldijana was very supportive
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May 2021 by Michael Wholey
I got a chance to work with Noemy and her entire staff on a recent job and they were fantastic! I would highly recommend First Citizens Bank of Pinellas Park to do your banking. They are responsive, have great customer service, and do quality work!
