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September 2023 by Liz P.
In Town and Country, this Wells Fargo is fairly low key and its staff do not have the look of a bank in the middle of a Central American dictatorship. Its a place where you won't have hot flashes because the place looks just so far out to the right, they don't want anyone else in the space. This Wells you can mostly use without a lot of hassle. You'll get waited on by a female teller or hopefully even bank manager who is not some mafiosi looking fat guy in a suit as in some of these banks here in Miami.
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December 2022 by David C.
Been banking here or years and I cannot remember a time when their customer service was so terribly bad. I have person, business and investment accounts with them and after this last experience I will be switching banks after 15 plus years.I walked in to switch over an account and was told that I needed to make an appointment even though there was not a single person in the lobby or anyone waiting. How ridiculous to force a customer to make an appointment and not service them when the opportunity presented itself.Closing my account ASAP, customer service appears to be long forgotten.
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October 2019 by sig miami
Has one of the worse managers ive ever seen. This girl is all about money has no idea what customer service is all about.
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April 2019 by Fernando P.
No parking at night or after hours to go to the banks ATM. Horrible service. At least have atm only parking for your company since the restaurant take up the parking!!! 3x I have complained about it
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July 2018 by Vick M.
I wish I had better things to say about this bank but the truth is, I don't. After a multi-million dollar class action lawsuit, you would think Wells Fargo got their act together and yet they are shittier than ever. This bank has ALWAYS given me issues when trying to cash a check, it's almost ridiculous. Besides this, they hire incompetent people that can't speak a word of English to handle drive-thru services. I mean, really?!!! I've been searching for other options to open my accounts in because frankly I don't want Wells Fargo handling my finances. Customers beware of this bank and their fraudulent history.
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August 2013 by Jorge M.
Located in Town and Country mall in Kendall. They have plenty of parking and drive thru windows. The staff is friendly and speak English and Spanish. The bank itself is clean and has atm windows in front of the building. Never had any problems or issues at this location.
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June 2012 by Enrique C.
Great location for me when visiting Stupid-dumb Kendall. Never had a bad experience at any of the Wells Fargo location & I hope that streak continues. The second it does, Helloooooo new bank!