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March 2024 by Gustavo Eckardt
Staff is friendly and knowledgeable.
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February 2024 by Jesus Rojas
Helpful staff.
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February 2024 by Daniel Rafael Barros
Oakley store in Dadeland Mall Miami is the best Oakley store in the world! Paul and his team are very professional, knowledgeable and resourceful! Thank you guys
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December 2023 by Flynlow 23
Sebastian has great leadership qualities. Jaret was amazing as well. Greeted us and took ownership making sure we were happy with our selection. His product knowledge was exceptional. Excellent customer experience. Thank you!
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November 2023 by Jorge Ospina Liñán
Quality of products and very good prices
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October 2023 by Ernesto Garcia
Although the store wa going through an inventory check, the sales person received permission to go and find my items.
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September 2023 by Winston Douglas
After scratching, losing, damaging and generally abusing my beloved Oakley sunglasses over the past 2 years, it was time for a well-earned visit to the Oakley store during my first week on vacation in Miami. A quick train ride south down to the Dadeland Mall found me in my favourite store where I was pleasantly welcomed by a young man by the name of Jaret.Once the store had emptied of the customers, we had the opportunity to talk serious Oakley product range, including where I think the clothing range as lost its way stuck in a 90’s time warp still brandishing large logos over most of their casual wear which feels so outdated now for such a high-profile brand.I am happy to offer my reasonably priced consultation services to Oakley to get you guys back on track, as I have a plethora of ideas the first being reduce the size of your logos on your products. The only way I am wearing that 120 point font is if you pay me for full sponsorship rights! There is pretty much nothing apart from my trusty baseball caps that I buy in store now and even those with the subtle lettering and logo are getting harder and harder to find, why oh why Oakley, time to get with it.Putting all of that to one side Jaret was phenomenal and not only found me Prizm Black lenses for my scratched Fuel Cells, but also sold me a great pair of Sylas Black sunglasses to add to the secret collection I have going on. This is a typical Oakley store with poor apparel, advertising and marketing which has not changed since the 90’s and beachwear which would not look out of place in an early episode of Miami Vice.The only saving grace in Oakley stores are their amazing well-designed sunglasses which have continued to be the go-to standard for street cool, and the fantastic customer service.PS: When valued customer take the time to leave feedback (positive or negative) and reviews, it should as a minimum receive a response from the brand/store representative.
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August 2023 by cody christopher
Store associate had to order a pair of glasses because they weren’t in Stock. They were ordered and shipped to my house. Order never arrived and was sent back to sender. I contacted Oakley customer service and they told me there wasn’t anything that they could do that it was as to be handled at the store I purchase my glasses from. Today I go to the Oakley store in dadeland mall and was told there isn’t anything they could do. Then they told me the glasses were out for Delivery and then proceeded to tell me they would be delivered august 20th. This is insane. the physical store and customer service said they aren’t liable. Worst customer service
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July 2023 by Rodrigo Hurtado
Enjoyed my visit to this store, excellent customer service!
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March 2023 by Charlie Gunter
The sales guys was excellent. He was very knowledgeable about the different styles and the benefits of each. I am a fisherman and needed a specific type of coverage. Excellent experience
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March 2023 by Frank Agate
They treated every patron with respect and helped them with their needs. Great Job!
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March 2023 by Jose Fernandez
Best place to shop at if only other stores would do the same
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February 2023 by Mariano Corral
Great service and staff especially Chris, very knowledgeable on how each glass works. Was provided with the proper eye ware based on my needs.
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December 2022 by Mr. Motivid
Super helpful and military friendly. Ryan helped me out and even told me about the heavy discounts us military folks get. I ended up getting this heavy duty duffle bag that looks like it will last +10 years!! He even gave me this Veterans pin and was down to earth, highly recommend to shop here for Oakley gear, I know I will be back soon.
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December 2022 by Chris Mimbs
Bought 2 pair of Custom Holbrooks at the Dadeland store in Miami & was charged twice.They say their register does this a lot.Still no refund from the one overcharge.Corporate won’t help at all.My Advice: Pay with cash!!!