8:30AM - 7PM
5727 NW 7th St, Miami“Incredible customer service, every time I come here, the treatment is very cordial and friendly from the staff.
Today I came because of a problem about a shipment made months ago and the guy at the store helped me in the most professional way he could have.
The problem was solved and in the quickest way possible.”
“Jose and Eduardo, employees of this store, offered me excellent customer service. The best managers providing the best services with kindness and professionalism”
“I walked in 20 minutes to closing. All the employees were smiling , laughing and welcoming, even to those walking in late in the day. Their AC was broken and still they seemed happy to help. I dropped off my Amazon returns and asked if they would take a package belonging to USPS. The employee went out of her way (should have asked her name, but she's tanned and dark haired) to confirm they could take it on my behalf for pick up the next day. The final outcome: I received my refund already (although the package was almost too late to return). I wish I can thank that caring individual and wish her a great day and a raise soon enough. Although this is not my usual UPS store, I will definitely switch now that I see how helpful they all are at this store.Love, a happy customer.”
“This UPS Store is always so helpful. Raul is very professional and goes above and behind to help. I recommend this store to anyone in the area. A major plus is that there is never any wait… the employees are fast and efficient.”
“Jimmy and Kevin are both amazing and excellent! My husband and I have been consistently impressed by their efficiency and courtesy at this UPS store. From the moment we walk in, they greet us with a smile and promptly address our needs. Their attention to detail and willingness to go the extra mile truly sets them apart. We are very happy customers! They deserve more than a 10!”
“The employees are always very quick with receiving packages and are friendly. They welcome people usually with a hello. The lighting in the store is very cozy. Parking could be a bit more work but that’s the city’s issue and not UPS.”
“Great customer service for a very acknowledged team. Waiting time less than 5 minutes. Excellent attention. I highly recommend this place for all your mail needs”
“Gary was great in getting over to the Auction House, picking up my merchandise and going over every detail with me regarding protective packaging, insurance, delivery times, I really couldn't have asked for more. I highly recommend the Pack & Ship Center in Coral Gables. Gary and his team truly went the extra mile.”
8:30AM - 7PM
12973 SW 112th St, Miami“Excellent customer service. I dropped off my package almost at closing and the lady who took care of me had a great attitude. They noticed documents, you can print etc. Highly recommended. Clean space and plenty of parking.”
8:30AM - 7PM
18495 S Dixie Hwy, Miami“This store is always on point. I come with lots of boxes and sometimes need help bringing them in, they always lend a hand and make sure my packages get sent out correctly.”
8:30AM - 7PM
13812 SW 8th St, Miami“I have never shipped a gift before and I’m glad I chose UPS as my first time. The staff was amazing but more specifically, the employee named Julian, was the best. He was very patient, knowledgeable, and helpful in helping me ship a gift to my family. I will continue to send gifts to my family through UPS. Thank you!”
8:30AM - 7PM
8355 W Flagler St, Miami“I come here to return all my Amazon packages and they’re always on point and give me great service!! Friendly and really great customer service! Thank you for being patient with all my Amazon return orders ?”
9AM - 7:30PM
13876 SW 56th St, Miami“This is my first time in this particular UPS STORE and the service was amazing. Rosangela was very friendly, helpful and fast. Didn’t have to wait in line very long and that goes for every customer in line before me. I’m appreciative since is very hard to find service like this anymore. Thank you”
“Office Edge is second to none. From the moment I stepped foot in my office, I knew I had chosen wisely in relocating my law office. The staff makes it a pleasure to come to work each day. They are smart, capable, polite, and always ready to lend a hand. The facilities are superb. I cannot say enough good things about Office Edge.”
8:30AM - 7PM
1421 SW 107th Ave, Miami“This is the best UPS that exists. Their workers are excellent. Today I visited again almost at closing time and they were always very attentive and accommodating. My respects and congratulations.”
“The lady that assisted me went WAY above her responsibilities and helped call Amazon to get the correct return label. She is truly an asset to UPS that must be recognized for her exceptional customer service.”
“Excellent service by Marlin, one of the young women working at the store. Helped us navigate through a difficult situation with Amazon, then helped us moving a large package back into our car, even without us asking her for help.”
9:30AM - 5:30PM
8901 SW 157th Ave #16, Miami“We have been using this facility for years! Anita has always been attentive, courteous and friendly. We prefer coming to Pak Mail instead of going to the Post Office, UPS or FedEx Stores. We are usually in and out within 5 minutes, sure beats going to the Post Office where you would wait almost an hour to reach the counter. ?Pak Mail offers freight shipping, custom crates, shipping via UPS, FedEx and USPS, private mailbox rental, copy service, shipping supplies, scanning, shredding, printing, passport photos, notary public and so much more! Pak Mail is a one-stop shop for all your mailing needs.Overall great customer service. Highly recommend! ?042424”
“I've been doing business with Mail Mart over five years. Some owners have changed.. I've always been served very kindly. If there is a long wait I'm already offered a chair.. recently a very nice special young man makes it very easy to get in and get out.. zips fast.”
“Excellent service and very fast.
In my case I went to deliver a few packages from Amazon and the employee Keven helped me wonderfully during the process.
It has 2 parking spaces in front of the store, very convenient, it is located inside the DoubleTree hotel and thanks to this there are no lines.
You can say that this place is perfect if you want to get there and leave super fast.”
“After a horrid experience at the UPS in the Dadelamd North Shopping Center, I drove to this location by U of M—evenwithout an appointment—and was treated respectfully and professionally by a young man named Christian. He and another staff member signed and notarized my documents in less than 15 minutes, even though the store was very busy.”
9AM - 7:30PM
8306 Mills Dr, Miami“5 stars without a doubt!!! It’s the first time I stepped into this UPS Store. I approached the door with a heavy box when suddenly a young employee opened the door and took the box and took care of me. That’s what I call GREAT CUSTOMER SERVICE! Thank you”
“very friendly and helpful with shipping my harp and electronics. thank you for being patient and explaining the different shipping options and prices, it was very much appreciated!”
“Much to my dismay I arrived for my appointment with the notary when the store was closed due to modified spring break hours (this store is on UM campus). I do not believe this was the store's fault. Terrence let me in anyway and assisted me with printing, notarizing and signing my time sensitive documents. He was very thorough, kind, and helpful. His patience and compassion was what I needed in that moment and made a difference in my week. I would highly recommend this location. Thank you, Terrence!”
“I walked in just as she was closing. It was after closing time. She was still nice enough to take care of me and my package. Nowadays nobody does that and I appreciate it.”
“Super great shipping place. Needed to send a last minute order they were super accommodating and they had a computer to print out a FedEx label from my account without any additional charge. Helped me resize my box to cut my shipping costs by a third! Also they have super late FedEx ground pickups which is super rare!”
“I have sent through UPS at this Pinecrest Fl office in the last 4 years I have sent small boxes medium boxes and I have always received the best attention there a small line is really something very fast very friendly the people who work there help me with the boxes To finish closing them, the price is very convenient. And the best thing is that every day the service was expedited from Miami to Jaci at the normal rate and I had to put a box on Monday and it arrived on Wednesday and it has been more than 2 months since they sent the box on Monday and it arrives on Tuesday afternoon So I'm very happy that's why I give five stars Thank you very much UPS”
8:30AM - 7PM
13818 SW 152nd St, Miami“This place is always busy especially for package returns. Parking is usually full so be prepared to wait to find a spot. Once inside everything usually takes only a few minutes. The internet signal is sometimes an issue so it’s best to have screenshots of your return codes for easy access.”
8:30AM - 7PM
3725 W Flagler St, Miami“Julio went above and beyond to assist me. I had lost a tracking number with important hardware from my old employer. Of course, my company calls me after 3 months and says they never received the hardware. So, I call the store to see if they could help. Julio answered and continued to assist me throughout the process. The records were not in the computer because it had been from over 3 months ago. He was able to search through the paper records and find the transaction. It was all the way on the bottom. He then forwarded me the record of the transaction, along with proof of delivery and who signed for it. Needless to say, this saved me thousands of dollars. Thank you Julio!”
“The staff here was more than helpful.
It was my first time shipping something, the employee helping me was super understanding and helped me through the entire process leaving me with true peace of mind
10/10 would recommend”