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December 2023 by Jose Venedicto
good service, happy to have found you, best service
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August 2023 by Graciela Suarez
I thought switching companies would be hard, but the employees here made it easy and Elisa transfered everything from my old phone to my new one!!
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August 2023 by Rafael Vilorio
Dory and Ardyn were wonderful! I came in just to do a Device Swap, but they made the transition from Android to IOS so simple!
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July 2023 by Eduardo Espinosa
Wonderful team! I needed to leave Metro and they helped me get a new device for cheap while also setting up the new device. Love Elisa and her store!!!
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May 2023 by Martha Prieto
Dory, Elisa, Ardyn are amazing people and turned a long process into a comfortable to help me xjange to Cricket. THANK YOU!!
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May 2023 by gorgy loky
I came by asking for cheap deals and Dory had Ardyn and Elisa set me up with great service and and a free phone! Love this store.
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May 2023 by Ada Sahdala
Ardyn and Dory helped me out to save more monthly and even helped me get a better phone too!Wonderful folks at this location.
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March 2023 by Alfonso penilla
Came in looking for a GOOD phone. The price wasn't an issue, but Ardyn showed me lots of great options, some even that were super affordable!Ultimately I got myself a Samsung A53 and Ardyn went above and beyond to give me all my data and during the process her and Dory taught me about ACP and now I'm saving even more money at Cricket!!A wonderful store 10/10.
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March 2023 by Teresa Bello
Ardyn and his store are wonderful! I came in wanting to simply switch companies from Metro to Cricket, but he helped me get both a free phone and ACP!Now I have free service too, thank you!!!
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March 2023 by Maritza Verger
Ardyn and Dory helped me get an iPhone again, great price and the BEST customer service I have ever had.
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March 2023 by Miladys Vivian Martínez
I had a very positive experience at this store. Everyone is very knowledgeable and polite. Steven is the best. He is very knowledgeable, kind, and very, very helpful. Highly recommend this store
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March 2023 by j j
Needed a cheap upgrade but Ardyn told me about all the great deals, got the iPhone 14 for only $1 Down Payment!!! Such a great store.
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March 2023 by Rodolfo
I made a change from Samsung to iPhone because of a great deal at Cricket. Was worried I would lose all my data but Ardyn and his team helped me get more then half of it!!! Thank you.
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November 2022 by Romina Arturi
ZERO STARS FOR BEING BLATANT LIARS!!!Bought my son a new phone for his birthday, and upon seeing store clerk Steven, opening the package to a screen protector & phone case (neither of which I had requested nor needed) I specifically said, wait, is that included with the price of the phone or is there a special promotion bc we didn’t ask for that. He responded “yes, it’s included” and he put both items on the phone, handed my son a bag with things and we left.I later asked my son if he had the receipt in the bag (since I’d been handed one when paying the monthly service but not with the phone purchase; which were handled as 2 transactions). He said there was nothing in the bag except the boxes however he did a receive a copy via email and he forwarded it to me for my reference. When I checked the receipt, I saw charges for both the screen protector & the case!!Unfortunately, I had to continue to work and could not go to the store until the following day. When I went in and asked for the manager he provided a ridiculous explanation, stated that I had been charged those items at a discounted price and stated that his system in-store would not allow them to provide a refund, since we left the store with the items, (despite HIS employee having lied to me) and I’d have to call the 800 # and deal with them to get a refund.Customer service tried calling the store while I was on the line and were conveniently unable to get through. Ultimately they weren’t able to assist me, stating that was a store issue and needed to be addressed at the store; with supervisors specifically stating that was NOT something they can do anything about that and suggested I go back and call them again (800 #) while I was in-store, since what the store manager said, was not correct.**Check your receipts BEFORE leaving the store and if they conveniently don’t print it, ask for it!!!**This level of LYING, by both the sales rep. & manager, deserves to be reported as their way of doing business is ABSOLUTELY DISGUSTING & beyond UNETHICAL!!!!
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July 2022 by Avriel Ferbandez
Great customer service I was originally at metro but came to do a price check and was greeted right away the young lady behind the desk was on her break but still chose to help me and was very knowledgeable about the phones and plans helped me so much I wound up opening a new line right there and the prices were better then what I was paying before all around a great store and great team working there
