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February 2024 by Nawar Yacoub
Poor customer service. Went with a nail in the tire. They guy told me immediately that the tire needs to be changed because where the nail is. I said thank you, but we prefer to look into some other options. He didn't even bother to respond. I get he wants to make a sale, but this is an awful way to do so. Fixed the tire two blocks down the road.
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February 2024 by Donald Kratz
well organized and friendly service at a good price
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October 2023 by Linda Backman
Went in for an oil change. Was told needed front & rear brakes as well as rear rotors/drums(44k miles on Explorer). Declined at the time. Went to Ford dealership Quick Lane ⭐⭐⭐⭐⭐Turns out Front brakes were fine! Rear rotors Fine! Only needed rear brakes w/resurfacing. Very disappointed w/Pep Boys!! Will not be back.
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October 2023 by Jason M
All was great except though the work was completed too fast so don't see how a proper brake fluid flush/exchange can be performed in .5 hours. makes me think nothing was done. Asking for a full refund.
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September 2023 by Jacquie Wilson
I was driving from the Keys to Orlando, a belt on one of my tires broke while I was on the turnpike.I was expecting my drive to be delayed at least 3 hours. They managed to get me in and out in an hour and a half. I was so thankful!I also had my dog with me in which they were extremely accommodating.Thank you Pep Boys in Jupiter!!
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September 2023 by Robert H.
Great service on replacing tires. The front desk manager Torrie communicated very well and moved things forward well. The mechanic Chad did a great job explaining everything that needed done and did a great work. Great team and Grateful for their work.
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September 2023 by Gene Foster
I had a problem where my brake lights were stuck on even when the car was off. I had to disconnect my battery for the evening and reconnected it in the morning to get to pep boys as a walk-in at 7am on Saturday. They had to send an employee to Toyota to pick up a part since Toyota doesn't deliver on Saturday. My brake lights were fixed as soon as they got the part. I appreciate them going out of their way to fix my problem and get me on my way. This is the reason I have dealt with Pep Boys for at least 40 years. They have great service.
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September 2023 by William Thallemer
Torrie’s team was amazing! Fast and Courteous and friendly! Josh worked hard and the team in the back killed it when my battery died. Awesome job and would recommend this team to anyone!
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August 2023 by Christina C.
I would love to thank Torrie for his outstanding service.He was very phenomenal, attentive, and trustworthy! I was on my journey to Miami for school and experienced a minor setback on my Q50 infiniti tire.He got me in fast!Thank you Torrie
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August 2023 by Frances Hyde
I had a very satisfactory experience at pep boys in Jupiter, Florida. The process was handled professionally and expeditiously by the RK and his assistant.
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August 2023 by Rickie Kidd
I’ve been going to this pep boy for a few years now, these beautiful people know me by my car, they know I’m coming in before I get there, and I am always welcomed with a smile, and great service every time ! I love these guys and will never go anywhere else ! Thank you Pep Boys on Indiantown Rd. For always treating me so well, I appreciate you guys !
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July 2023 by Mark L.
Great job by the techs at Pepboys. Four 21” runflats mounted and balanced. Difficult tires to work with due to low profile. No scratches, correct air pressure.
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July 2023 by M B
Amazing service. Ran over a few screws and they were happy to repair my tire. Will be coming back for my next service. 10/10 customer service and very kind people
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June 2023 by Brandon Marzullo
If you want a quick oil change avoid this location.I scheduled an appointment online 2 days in advance for an oil change at 10 AM I drop the car off at 10:04. Come back at 10:50 the car is still in the parking lot. I talk to the person at the desk he says they will do it next. At 11:35 my car is still in the parking lot not even moved yet. I would appreciate a warning if a routine oil change would take more than an hour and a half to do.
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June 2023 by Billy Trainor
Workers left the back seat of my truck a mess. Emptied storage containers and seat back pockets, and left the items all over the floor with no effort to replace. Overall negative experience, will advice friends to avoid this shop. Unless you’d like them to scatter your belongings all around your vehicle.