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September 2024 by Tracy Eberhart
I had to get my 2021 BMW oil changed and they did a good job promptly. Friendly service thank you
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August 2024 by Kenneth Landis
Accurate diagnosis of multiple required repairs and my go to shop to keep my 28 year old Mitsubishi Eclipse running well.
Able to acquire hard to find parts for such an old car.
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August 2024 by Soph Helene
I have two vehicles Master Auto Care has taken care of for me, one is a Subaru and the other is a huge 20 year old GMC van. Both my vehicles they have taken great care of for me on numerous occasions. Always honest estimates and attentive staff. I am very grateful for the service they’ve provided. I would recommend this shop to anybody in the area!
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August 2024 by Joshua Chisum
After 4 years of service, I hate to change my support. I didn't mind paying the ridiculous prices because Doug's shop had a decent reputation. But now I understand the bad reviews.
It's against Florida State Law for a mechanic to charge a customer without written or verbal consent.
John, the manager, has always told me I wouldn't pay until he gave me an estimate. Well, John wasn't there when I had to deal with 2 laughably unprofessional women and a rude slackjaw who treated me with uncommon disrespect when I questioned them about a $250 diagnostic charge.
These folks only have good attitudes as long as you don't ask them questions.
No mechanic charges people just to provide an estimate. It's illegal in most states in the Union.
This is either bad business, or Doug and John need to check their people.
I asked for an air conditioner fix - $300 in parts, and 3-5 book hours depending on how ethical the shop is. They quoted me 2100.
PLUS the 250 - for the privilege of telling me they wanted an additional 3000 for a work I didn't need or ask for on that vehicle.
I thought I had found some trustworthy folks. How disappointing.
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August 2024 by nancy krueger
Thorough diagnosis. Fixed quickly after part on back order was received. Very friendly and helpful! Thanks John!
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August 2024 by Gregory Elordi
Brought our car in for repairs. Great to deal with John. Very informative and up front with everything. Fixed and back on the road as promised. Highly recommend and will use them again for future maintenance and repairs.
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July 2024 by Scott Guli
Again, I'm never disappointed. The boys at the shop went through my new car gaven me aread-out, and the next time I have to see them is just for an oil change... Highly recommended......
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June 2024 by Alexander Goussis
Great customer service, technology, good prices and overall quality of work completed! Super smooth and simple process. Highly recommended- took my Mercedes AMG in for service.
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May 2024 by Richard Stevens
I called Master Care about my AC.
I was scheduled the next morning for an appointment for diagnostics. They resolved the problem the same day and my AC is working perfectly again!
Thanks guys!
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May 2024 by Patrick Chouinard
Tried to scam us as tourists with unnecessary part change. Very dishonest services. Over priced parts for unnecessary repairs. Don't go!
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May 2024 by Tony Vanzina
These guys are great and honest! Just picked up my car from getting serviced. Their inspections are very thorough and explain what needs to be addressed immediately and what needs to be watched before it becomes a bigger issue. This is our 2nd family car we have taken here and I have recommended to my sister and friend and all have a had a great experience. Best shop in Jupiter!!
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April 2024 by N Capers
Keep away from these crooks. Overcharging , taking advantage of customers, and the owner wont return my phone calls. We paid over 1500$ for an alternator and faulty battery. They still never even fixed the issue we brought the vehicle in for which was a draining battery. So they misdiagnosed the issue and over charged us like crazy. I was told the alternator for your car should have been no more than 750/800 tops and I was charged about 1300$. Avoid this place and go somewhere that won’t try and take advantage of you and actually communicate.
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March 2024 by JoAnne Monaghan
Doug Pilla and the entire team at Master Auto Care. I have been going there for close to thirty years and have always been more than satisfied with their professionalism they get the job done! Would recommend them highly.
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March 2024 by Naveed Bozorg
Good mechanics, will be back
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February 2024 by A Kurth
This shop was recommended to me and based on reviews I gave them a call. Engine light was on and I needed various maintenance. They got me in quick, did a thorough check of the vehicle and had it all fixed up by noon the following day. Awesome! May not be the cheapest place around but trustworthy, quality service and excellent communication have value. ⭐️
