-
October 2024 by James Foster
Great experience, turned out fantastic! Bonnie tile has an awesome staff from the sales to the install, they handle everything. Would highly recommend!
-
July 2024 by Danielle Ferretti
I’m a little embarrassed that it’s taken me this long to write a review - we finished our bathroom a year ago and Bonnie Tile definitely deserves 5-stars all the way! They were kind and communicative and made the whole process really easy. The install looks amazing. But more impressive than that, they went above and beyond after it was discovered that our plumber installed our valves incorrectly and then ghosted us. Bonnie Tile lent their plumber to us and he saved the day. We’re definitely shopping here for our next projects.
-
January 2024 by Sharon Ritchie
We were delighted with our new bathroom. They gave us good advice, made it easy to get this wonderful bathroom facelift. Workers were excellent and it only took a week from start to finish. I would definitely recommend.
-
October 2023 by jill gavagni
I would not recommend Bonnie Tile to any retail customer or contractor, ever. This is not a reputable business. You have been warned - stay away from Bonnie Tile and the Hughes family.
-
September 2023 by Susan Sylvester
Bonnie Tile did a great job on our bathroom remodel. From start to finish a very good experience. A nice showroom with large selection of tile and experienced salespeople. Workers/subs showed up when they said they would and were all very professional and polite. Communication was very good. Project went smoothly and looks terrific. We highly recommend.
-
September 2023 by vincent coogan
I had two bathrooms done by Bonnie Tile. They did an excellent job. Me and my wife went to their store and Amanda and Jenna were so helpful helping us pick out tiling for the walls and floor. They were very friendly also. Dennis Hughes supervised and coordinated the whole job. He was very friendly and professional also sending us photos and calling us with the work being done and with updates. The bathrooms look like they should be featured in a home magazine. I highly recommend Bonnie Tile. I was very happy with them personally as well as their work.Services: Tile work installation
-
April 2023 by Casey Good
Bonnie tile was amazing. We used them to install the backsplash in our kitchen. We were so happy with the job they did that we referred them to other family members and friends who have all been just as pleased. Highly recommend!Service: Tile work installation
-
April 2023 by Adrianna C.
I cannot say enough great things about Bonnie Tile . I wanted to support a local establishment, but I'm not going to lie.... I did do an internet search after choosing my tile and the prices were the same. However, the fact that I had both Jenna and Amanda PATIENTLY helping me chose color schemes, sizes, and general decor decisions was invaluable to me. I'm an awful decision maker, especially with so many beautiful choices. Both Jenna and Amanda never made me feel rushed, nor ridiculous for my indecisiveness. The customer service was tested yet again when the beautiful shiny bathroom wall tile I selected had a "grip" (matte) tile for the floor of the shower and bathroom floor. They did not have a sample of this "grip" tile in stock but I assumed "how much different could it be?" (Famous last words lol.) when we received It, it looked like a completely different tile. They were also shocked when they saw it, immediately contacted the rep from the company who completely agreed and rushed me a substitute which worked perfectly. No time was wasted. I also chose a quartz countertop for the bathroom but beware.... There's about a thousand gorgeous options to chose from. Ok, I may be exaggerating that number, but not by much! Once again, Jenna and Amanda to the rescue. I'm madly in love with the selection they helped me choose. I have to give a special shout out to the fabricator, Felipe. He was such a joy to deal with. Without going into detail, after the template was made "I" personally made a mistake by changing some plumbing which meant changing the placement of the sinks. I never called and told him and when he brought the quartz to install it was cut wrong (again: MY FAULT.) I was literally in tears. Between Felipe and Amanda and Jenna, they all took pity on my, rushed the new fabrication and dropped a few small fees as a good will gesture. They did not have to do any of that because, to reiterate IT WAS MY DUMB FAULT! So.... The moral of the story is this: when you renovate your house there's going to be problems you cannot even fathom until they happen to you. We personally chose higher end ($$$$) plumbers electricians, kitchen cabinet manufacturer and installer, etc. I am so disappointed in the lack of professionalism and customer service. It's not like we are paying extra money to have our a$$es kissed... we want things done correctly and if a mistake is made we want acknowledgment and to have it quickly resolved. This has not been the case with any of these professionals EXCEPT Bonnie Tile. I pray to all that is holy that I never do another whole house renovation. But I will not hesitate to use Bonnie Tile again, and will highly recommend this business to all of my friends.
-
February 2023 by Kathy G.
The staff in the showroom are very knowledgeable and helpful! The installation was done in a timely manner and looks fabulous! Highly recommend this business!
-
November 2022 by Benjamin Duncan
Bonnie Tile guided us through every step of the process; discussing the different qualities of the materials, ease and durability, ideal size of tile choices, color coordination etc. All the tile arrived in a timely manner and the finished product looks amazing.
-
August 2021 by Rhonda Homan
Working with Bonnie Tile was a nightmare. The grey grout was not properly mixed and the color varied on the floor from light grey to a charcoal gray. The whole floor should have been removed and redone. They did tear out patches. The grout is still not a consistent color. I argued and fought with Bonnie Tile for months.Service: Tile work installation
-
July 2021 by David Speigner
Knowledgeable and helpful folks with suggestions, design help and comprehensive knowledge of all aspects of tile, flooring and other applications. A long time in the tile business locally, their friendliness and professionalism is a delight to behold.
-
July 2021 by Jay T Harker Contracting Inc.
Bonnie tile is absolutely amazing. Their staff and service are 2nd to none. I only bring my clients to Bonnie tile for their tile needs
-
March 2021 by William Smith
Bonnie Tile is a place that has a great atmosphere. I found very innovative and different designs; regarding my ideas, they met my expectations ... Bonnie Tile I recommend them 100% and above all the excellent service from the staff is unmatched.
-
November 2020 by Regina Appleby
Michelle and Amanda at Bonnie Tile are inspiring. They can really help you envision what’s right for you. They do not impose their choices on you, but they will not let you make foolish choices either. They helped us plan our bathrooms, and they came out amazing. Such beautiful tile! They really stand behind their work too. We had an issue with the grout in the 1st bathroom and they took care of of it immediately, no questions asked. So, of course we went back to get their expert advice when we remodeled our kitchen. They are invaluable. I would never go anywhere else. I wish we could give them 10 stars!
