-
May 2023 by D. C.
Worse bank to have a account.Unprofessional people’s working in this location,AVOID THAT BANK,,they don’t care about the clients at all.
-
April 2023 by Eloise Hankerson
Ron at this branch, and our lender needs repeat customer service lessions, because they clearly fail! Since becoming a new mortgage customer three months ago NOTHING has been a pleasant experience!
-
April 2023 by Gonzalo Gonzalez
Always short handed in service…. Always long time wait when you have the need of talking to them. I went there twice trying to get help and had to leave tired of waiting. Not good
-
November 2022 by B J
Good bank & service, but wish it was open for a few hours Sat morning.
-
October 2022 by June R
What a fabulous feeling to have a local bank care about you as an individual! Chelsea called me out of the blue to make me aware of something regarding my account.When I visited the branch the second I walked in the door I was greeted by a gentleman in the lobby. I’m so glad to have found a caring, friendly, local branch with great customer service!
-
April 2022 by Michael Varrecchione
Great experience with the the bank tellers!
-
February 2022 by Todd B90
Very good location
-
December 2020 by Ian Ross
Chelsea is the best banker on the planet! She bends over backwards to make sure the customer is given the best experience possible. Waiting in line I've watched her get yelled at about something out of her hands and by the end of the transaction the customer leaves thanking her so much! Way to go BB&T and way to go Chelsea.
-
September 2019 by Sylvia Hansen
Extraordinary service! Love this branch
-
June 2018 by Nieko Tischler
Great staff! Super helpful, friendly, and professional... especially Chelsea!
-
February 2018 by Tina O
I have been going to this location for a couple years now and the people and the service there are amazing! They are so friendly and helpful. I will only go to this location and I know all of the girls by name.
-
January 2017 by Mary Miles
This bank is awful. They still practice holding your funds for 3-10 days when you make a deposit, even when it is the same checks from the same source every month, and the check cleared the source's bank as soon as it was deposited. I had an emergency trying to buy eyeglasses and I needed them to release funds after over a 7 day hold, called customer service, who called this branch, and they said they couldn't deal with it because they were closing in 5 minutes and had two customers there. Their tech is behind the times, and god forbid you need an older copy of a check, it will cost you big and you have to wait for a long time. Plus they are not open on Saturday. Turn away, there are two far superior banks in the plaza--I have used them!
