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“They hire a staff team that does nothing but help. They looked at my account and made suggestions on how to better manage and did not mind taking the time, even though I did not have an appt for that. This was not the first time this happened and both eye st different branches which tells me that they train their staff to be awesome with the customer. Thank you Steven!!(Alachua branch)”
“I recently requested some changes on my accounts at VYSTAR that required a lot of paperwork on the part of the credit union. Ryan at the VYSTAR in Gainesville, FL on 43rd Street completed all the paperwork for me. It was a lot of work on his part, but he never complained and only assured me that he was glad to do it for me. Ryan is a real "keeper" for VYSTAR. He took what could have been an unpleasant experience for me and turned it into a pleasant one.”
“Alexis is hands down the best! She was there every second of the way getting me into my dream car! She is very very responsive and will answer any question you may have! 10/10!”
“Derrick, has been amazing from the beginning. I called before my car was totaled just to inquire if I were to have buy a new car. Derrick was informative and very patient with the understanding I may not even purchase a car. He was able to give me realistic numbers and a range for me to begin a soft look. Once I found out the insurance company totaled my car. Derrick immediately got to work and got me approved. He was so responsive throughout the process with questions and payment information. Once I found a car, Derrick was not only reassuring regarding my deal. He worked tirelessly understanding my rental car was coming to an end. Derrick saved me money with just his general information on so many corners. More importantly Derrick never made me ashamed of my faith as I called on the name of Jesus throughout the process! I never felt like Derrick worked for the bank and felt like he worked with me. That feeling is immeasurable.”
“Professional staff. Was greeted promptly and respectfully. When the lobby got crowded associates responded appropriately in a timely manner. Parking was satisfactory for compact cars and large trucks.”
“Adrianna was great. Patient, attentive and solved my problem which took several days. My Credit Card was lost twice and she even left her station and went to the EP to search for my wayward Card. Adrianna ultimately reordered my card, located it, then called me to pick it up from her. This is old fashioned service.”
“Campus has been amazing to work with in every way. They are super customer focused and accommodating to every need I've had so far. I'm especially thrilled with the Springhills brancc and Eva is nothing short of amazing!”
“Mr. Adrian Lopez helped me establish my business account with VyStar. He was professionally personable and answered my questions with great knowledge. As this was my first time experience opening a business account, Adrian guaranteed that I was making a very good choice and especially with VyStar. I look forward to expanding my small business and having the tools that they provide to get there. I really appreciated his help, time and expertise in making me feel that this is very possible to succeed!”
“Jaclyn, Ethan, and Ariana were so helpful! We needed our updated will notarized and signed in numerous places and they took out time to help us. Great service and efficiency. Exactly as I have always had with Campus for the 40 years I have been banking there.”
“I've had my account for years and I am so happy with my experiences here at the Tower Rd branch. Today, I had an excellent banker named Fei who was so courteous, kind, and professional. I accidently overdraft which hardly ever happens to me, and he was so understanding, and helped reverse the charge. I've never had a bad experience dealing with them.”
“I have been doing business with Amerissince the took over M&S. They have always been very helpful. Excellent staff and very attentive to my needs. Over the years I have been with other banks. Ameris has been the best of the bunch.”
“I just was helped by Jason woods with my car loan and verification for insurance. Could not have been nicer when above and beyond a total gentleman. Thank you very much. This is Lawrence McCleary”
“Appreciated the friendliness, professionalism, and making me feel like an important customer. The assistant manager, Cindy, never made me feel like an inconvenience even though I inadvertently showed up during the normal lunch hours. Everything went smoothly and I left Ameris Bank well informed. This is how a bank should be operated.”
“The people were amazing and so helpful. Because of personal reasons, I needed to open the account asap, I was attended to right away, from beginning to end, couldn't ask for a better experience. I was even able to get a bank card, and was able to deposit money from other accounts right away. They truly did everything to accomadate me, and I am very grateful. If you are looking for that old fashion style of banking, where you aren't treated like just a account number, Capital City is that place. I look forward to many years of business with them. With all these forms of online banking now, I feel better knowing ,should I have a problem in any regard, I have a great bunch of people that I can go to, and speak to about it. You will not get that with on line banking, I know that first hand. Thank you so much to everyone that assisted me.”
“Friendly employees. I’m not even a chase account holder yet and was waiting for my grandma to get out of the hospital but I was forced outside and not allowed into an empty waiting room so I walked to chase and was able to charge my phone and laptop a bit.”
“The current Branch Leader, Brenda Bowers, was really helpful today. I needed her help with two separate projects l today, and she did a great job. I'd definitely recommend working with her. Thank you!”
“After multiple calls to "customer service," in the cloud , I decided it was hopeless, and a complete waste of time and things were getting real complicated very rapidly.. I was leary of going into the office , fearing more of the same .. Then there was Julia , who was really on top of things and fixed everything very rapidly .. When we got there she was already familar with all the stuff I had messed up and we started from scratch and she already had printed out the correct forms.. She has a way of explaining all of Schwab jargon in plain English, and was very helpful in every way”
“I want to say that Katrina Wright goes way above an beyond. She has made my life so much easier. I’ve had a few issues, most of my own doing. All I have to do is reach out and she is on the spot to get it corrected for me. I really enjoy working with her. You can tell she loves her job by how treats her customers. A huge shout out to you for an amazing job.”
“Me and my fiancé are first time homebuyers and I have to say that misty did everything in her power to help us due to other issues we were having. We were recommended working with misty and let me tell you that it was the best decision we ever made. I can't stress enough how grateful I am to have met and worked with misty. She helped us in every way possible when it came to applying, finances, closing, answering questions and explaining them perfectly to where we understood. I highly recommend misty being your go to person when choosing bank and person when buying a home. Defenetly will be working with her in the future again. Super thankful!”
9AM - 1PM
600 NW 43rd St, Gainesville
Banks
“Absolutely amazing customer service! The staff went above and beyond to help me with an international transaction, and everyone was incredibly patient and helpful. I HIGHLY recommend this bank!”
“I been in another location today early and i didn't find what i find in this one, Ria was so patient and professional, she give me all information and I open my CD account with her, I feel that she really cares about me, thanks...”
“Kevin Brown and Renasant bank hands down the best banking experience our business has ever had. Kevin has the knowledge and experience to help with all our business finance needs. 5 stars”
“Been a chase customer for 15 + years. Always courteous, knowledgeable and friendly. They've got me every time something goes wrong with a merchant- always on their customers behalf and great problem solving. I only would like more cash back offers on some not so high end merchants so I can spend a bit more sometimes. Otherwise I would not bank anywhere else!”
“This bank is different from mine there's not actually tellers inside you actually have to go to an ATM with machine and hit virtual Banker if you want more than what you can pull out of the ATM but the lady was friendly and help me with everything”
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“Major compliments to Carol K! Above and beyond customer service. Excellent communication, knowledge, thoughtfulness, and professionalism. Can’t say thanks enough for all of her help this week. Great job, Carol!”