“David Donovan the Service Manager went above and beyond for me when an appt took several hours longer than expected. Great team at the JB Firestone. I appreciate the quality customer service experience. Thank you!”
“Best service by Jose he took me in after I called earlier to make an appointment but person who answered told me to just come in after 3pm 7/9/24 I asked are you sure he said yes as tomorrow they will only have two people. Jose did not have me in computer nor made aware I was coming in to get tires rotated or a repair. I truly appreciate Jose for taking the time to squeeze me in as I been trying to make appointment to no avail! He repaired my tire and rotated my tires. He deserves great review and honestly one of the nicest people I’ve come across at any BJs. Tire center needs help one or two people cannot run the entire shop. Also adding work load without telling your employees is unacceptable. But I am thankful Jose was kind enough to assist me. Even though he could have sent me away or to make an appointment as I would have understood.”
“I don’t even know where to begin to express my gratitude to this location. I showed up there on Friday of Labor Day weekend With a screw in my tire. Mike was so welcoming and reassuring and let me know that it was covered under a road hazard warranty that I had because I purchased my tires there. My tire had to be ordered, but it showed up very quickly and by Saturday I was awarded a new tire I had the best customer service I could ask for, thank you St. Lucie tire and battery!!”