JCPenney has been a trusted shopping destination for style, quality, and value since 1902. The Jensen Beach, FL location offers a wide selection of products across fashion, home decor, beauty, and accessories, including exclusive brands like St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie. The staff are described as helpful and friendly, and the prices are generally reasonable. While there is a $8 charge for returns, the store is praised for its easy return policy and willingness to exchange items. Customers appreciate the sales events and door-buster deals, which allow them to find good quality items at amazing prices, from $4.99 to $14. The only minor complaint is that the checkout process can be slow, with only one station open at the back of the store. Overall, JCPenney is a comprehensive department store that provides a satisfactory shopping experience for a variety of needs and budgets.