Cumberland Farms is a welcoming and clean community spot known for its friendly service and inviting atmosphere. The staff, such as Kayla, are praised for their kindness and politeness, often going above and beyond to help customers, whether by showing the location of water or offering a slice of pizza, which brightens visitors' days. The store maintains a high level of cleanliness, with clean counters, floors, and parking areas, making it a pleasant place to stop. Despite being a bit dated compared to newer stores, it remains a valued local hotspot for meeting and greeting. Many customers appreciate the consistent quality of their coffee, which is always fresh and offered in various flavors, including bold options, served in insulated styrofoam cups that are becoming rare elsewhere. Some visitors have relied on Cumberland Farms in emergency situations, such as being stranded or needing assistance late at night. In such moments, staff and even strangers have shown kindness, offering help, food, and rides without hesitation. However, some customers are disappointed with the SmartPay Rewards program, which requires direct debit from a checking account, as no alternative payment options like credit cards are available. Overall, Cumberland Farms is admired for its friendly staff, cleanliness, and community spirit.
Always friendly, Today Cumbrrland Farms presented ABSOLUTELY CLEAN.... counters floors and parking fuel services areas. This Truly is a valued Community Meet and Greet HoTSpot. All this despite that this location remains a bit dated compared with the brand new renovated stores debuting across America. I love it!
August 2023
Lovely location. Wonderful staff. Good food. Happy drinks. All the yes.
August 2021
Always friendly staff and overall a very clean gas station!!!
