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October 2023 by Robin B.
Was targeted by self checkout shoplifting technology. Associate got in between me and the scanner 3 times to scan items in my bags to see if I had scanned them. Ok...they have a job to do, but she could not speak English so we could not communicate! I had no idea what she was doing at first, or what she needed from me. She could not respond to anything I asked her. Finally an associate who could speak English came over and we finalized the transaction - they saw that everything had been scanned...then stopped me quickly to see if I had scanned a bag of apples....which they had already checked. At this point it just felt like harassment. If they would hire more cashier's we wouldn't have to use a self checkout and their risk of shoplifting would go down.
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May 2023 by Elizabeth L.
Very very unsafe place to shop especially late at night at in the evening. I was at the store a few weeks ago and was verbally threatened by an extremeLu out of control customer who not only threatened to harm me but another customer in line. I simply asked this young man to calm down and asked the Walmart employees for security to help, the security never responded and I had to call 911 for assistance. The Walmart employees then assisted this abusive man to another register to let him check out before the police arrived. 2 Jacksonville police officers arrived and the only assistance I received was an escort to my vehicle, no further action taken to pursue this abusive, threatening individual to the my knowledge This man begin this incident by cutting in front of a the other lady in line behind me at checkout No other reason!
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April 2023 by Holly Kirkpatrick
Favorite liquor store
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December 2022 by Anna I.
Hands down, best Walmart to shop at in all of Jacksonville.... Selection, ambiance, prices, customer service.... Just all around, best one and I am a tried and true Walmart shopper
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November 2022 by Harmmom
This was my first time visiting a Walmart package store and man was I excited. Large store, nice selection of everything and great prices. The store was very clean and plenty of parking out front. The cashier was not friendly at all.
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October 2022 by Kylie D.
Waited last minute to tell me certain items in my order will have to be delivered and had me wait 30min in pickup before giving me my pick up order after confirming "to bring out my order shortly". Worker then slammed my door when placing my groceries inside my vehicle.
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September 2022 by Jordan S.
Went in for a coffee grinder that was in stock. A manager told me that he didn't want to try to find it and to go buy it on Amazon. I guess that's why the Walton's don't have a space ship themselves. World class service right here!
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July 2022 by Jeremy G.
This is the second and last time I will order from Walmart. Both deliveries have been late and I'm currently on the phone with a Walmart associate who couldn't care less. This company has fallen to the lowest of lows. I paid for a Walmart+ subscription to obtain an earlier arrival window and again, they're not here. What's the point of making people pay a subscription fee for an earlier window if you can't even be here an hour after said window? Terrible, terrible company who just takes advantage of people. Never shopping here again.
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July 2022 by Sven A.
Absolutely the worst I have placed multiple orders and 80% have either been cancelled or delivery has been delayed. I have given them multiple chances and I am now done with them .... Amazon is MUCH more reliable.
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March 2022 by Erica D.
The employees don't wash they're hands after taking dumps. They even saw me washing mine and didn't even think about doing it
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December 2021 by Sherlanda Nance
This was my first time visiting a Walmart package store and man was I excited. Large store, nice selection of everything and great prices. The store was very clean and plenty of parking out front. The cashier was not friendly at all.
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December 2021 by Jeff Lathrop
Meh. Burbon selection is weak.
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December 2021 by Barbara F.
Since when does this walmart not allow returns without receipt if the item is over $50? Associate didn't even attempt to process it. So the system didn't decline my no receipt. I'm use to the Walmarts around the airport but this one has let me return a $200 item without a receipt just 2 years ago Bc I remember my boyfriend and I returning an arlo security system we got for Christmas. Fast forward to today & I got told no on a $99 Christmas tree.
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November 2021 by Connie Callirgos
The Customer Service is VERY POOR & DISRESPECTFUL workers. Bathrooms smell and dirty.
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September 2021 by Susan Good
I didnt go there I went to walmart and found what I needed however to only have 1 register open when the store is packed and the self check out card only no cash back makes it so it takes an hour + ti get out of the line
