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March 2024 by Tyler Foster
Lady at window was super rude. She told me to come back later for eye drops after a 75 minute wait.... Rude.... Terrible service. They treat anyone without insurance like trash.
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October 2023 by Melissa Parker
The drive up window is disgusting! It is dirty, and there are dead bugs and cobwebs all around it. Ancient sticker residue is all over the window. The landscaping is not cared for. The inside seems nice enough, but the outside needs some major TLC.
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July 2023 by Sean O'brien
Everytime I get my prescription they immediately just look for whatever reason to say no before they bother helping you in any way. You will be judged based on what meds you need. God forbid your a human and need a day early because tomorrow is the 4th and they are closed.
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May 2023 by John C.
The WORST Pharmacy ever- ZERO CUSTOMER SEVICE SKILLS. do not expect them to do anything above the minimum IF you can even get them to accomplish that. Patient Satisfaction training desperately needed. This Walgreens is walking distance but I now choose to drive 5 miles to next closest.
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April 2023 by Dana Herlin
Got my wife's prescription sent there immediately after surgery and they wouldn't accept the State of Florida's insurance AETNA. What a fiasco they caused us being that we're out of town. I pray to God they go out of business
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April 2023 by Matt Mclerren
Every time I come here for my injectable meds, they never have syringes and needles and they tell me to go to Publix. Take all your prescriptions to Publix since that is what Walgreens wants apparently. Terrible customer service and attitudes in pharmacy
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November 2022 by Kirk Healy
I must say that this pharmacy leaves me frustrated more times than not. Nonetheless, I must give the pharmacist credit for going out of her way to resolve an issue my MD's office created. Perhaps another chance is warranted. Stay tuned..
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October 2022 by John Cox
Dont go in here unless you have time to spare. I was 40 years old when I walked in and 43 when I left…..
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April 2022 by Ashley K
The only pharmacy in Jax that does not care if there is a line around the block waiting. They do not have this process down and it is like this with more frequency than not.If this were my store (with a 2 star rating) I’d be addressing it, but they don’t seem to care since it’s not changed in about a year.Picking or dropping off a prescriptions should not customers take 45 mins of waiting in a line of cars and this isn’t the case at other pharmacies in town!Please fix your business so we don’t have to drive further to get what we need.
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February 2022 by Stephen Davis
I went there to get some medication and was the only person in the store besides about seven employees. I got my medicine and went to the front counter. Once I got close the lady behind the register went to an aisle near the register and started looking at product on the shelf. So I waited thinking she was just checking on something but nope. She saw me walking to the register then left anyway. So after about one minute and me clearing my throat a few times while she straight up ignored me, I just left my stuff on the counter and walked out. Customer service is dead and this place proves it everytime I go there. From now on I will just drive the extra little distance and go to Publix instead.
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January 2022 by Tyler A.
Terrible. I went to use the FedEx services they offer at their location. After standing there for 15 minutes waiting for someone to assist me, I was then told that they can't log into their fedex account to ship my package that was prepaid. Why offer a service if you don't have access to it?
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October 2021 by Leah Rocha
The staff is always friendly, the selection is great. The pharmacy is great and easy. I have no problems at all with this Walgreens, and I don’t really understand the negative reviews!
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September 2021 by Michele Holston
I went into Walgreens to pick up some Walton D brand allergy medication.. And since the pharmacist was on a break they wanted me to wait 45 minutes. Because hes the only one that can dispense the medication. It's over the counter it's not a prescription and you ask me for my ID anyway . I think that's poor customer service and they should have other technicians thatshould able to provide a service. It's called they're job.
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July 2021 by Faussy Traveller
Nice personal working here, but the web site takes all your personal information, and then it says: no appointment available for covid test!! Not even for next week! Or next month!! Waist !!??
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April 2021 by Victoria Martin
Pharmacy staff probably extremely short staffed due to long wait times for prescription refills and phone lines. Although staff is friendly, they are too slow and sometimes do not follow through on tasks (like saving your insurance information or updating your address).
