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October 2023 by Neldie Chevalier
Sandra Jordan did an amazing job assisting my husband and I. She was very helpful and knowledgeable. Great job Sandra. Keep up the great work.
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October 2023 by Andrew A.
Great service! Janya helped us immediately as we entered and quickly helped us with our requests. She was very friendly too!
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October 2023 by Martha Rosario
Janya Coakley, she is the best Relationship Specialist ever!!! She explain the process of becoming a member and because of her I want to invite more people to join Vystar.
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October 2023 by tenique broughton
I want to the branch office and Sandra Jordan was excellent! I spent about 20 mins calling the call center and wasn’t able to get my issue resolved. Sandra Jordan, helped me to get my issue resolved and was very pleasant. Thanks Sandra, you are the reason why I will continue to do business with VyStar.
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August 2023 by nix family
Fast and friendly service. This team at this location is very knowledgeable and very helpful. They're probably the most caring team I've ever experienced. A big Thank You to Sandra!
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July 2023 by Bre'Anna Corker
Mrs. Sandra was such a pleasure to work with! She assisted me with my needs and was very patient throughout the process. Very professional and confident in her work. I highly recommend anyone to ask for her at this location. (^_^)
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July 2023 by Shaun C
Sandra was fantastic! I just transplanted to Florida from Illinois, and she made opening an account a smooth, easy, and friendly process. She is a true asset to VyStar and a great first encounter in my new home!
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July 2023 by NATE P
Janya, Randy, Kris, Emily, Amy, Tierney, Chantel, Audrey and Sandra are like my family. Its always a great experience everyday I visit. They're all so nice. Thank you Vystar for helping me bank better.
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July 2023 by Andy Rosan
My experience with the Chafee Point branch was great. I was greeted by Janya and from the very beginning she was very kind and welcoming.She was very knowledgeable and stayed professional throughout my transaction.I am looking forward to stopping by this branch more often and to hopefully be serviced by Janya.
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May 2023 by Vicki Weimer
I have been a member since April 1993. In my opinion over the past years customer service has been lacking. VyStar has been my sole financial institution since leaving the Air Force in 1992. I went into VyStar this month on May 9th with the intention of closing all accounts and leaving VyStar. Sandra Jordan at Chaffee Point received me. I did not reveal my intentions only two issues for which I had been seeking help to resolve. She took my concerns seriously and brought resolution. They were not complex issues, just important ones to me. Sandra's service on that day renewed my faith in VyStar and I told her this on the way out. I have been a faithful customer of over 30 years. I remain a loyal member. Clearly VyStar is taking strides to improve how they serve their loyal members. Thank you VyStar. Thank you very much Sandra! - Patrick and Victoria Weimer
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May 2023 by Michael Primus
No fraud protection for their customers and they charge you to deactivate your card and charge you again to get a new one. Their app barely works and takes days some occasions weeks to update to show you an accurate account balance. Everything they do for you they charge a fee. Better off going elsewhere. ??????
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May 2023 by Darryl Householder
Thanks so much to Sandra Jordan,VyStar Credit Union….So many things are complicated in our lives , but people like you make them much easier.I always get a quick reply and my bank problem is solved.Keep up the great work…..
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May 2023 by Courtney Abernathy
Ms. Sandra Jordan was very helpful, & so kind & personable. Definitely 5 star service. It’s always a delight to come into the branch locations for all my customer service needs.
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April 2023 by Ray Sculley
Great staff!!! Very courteous & polite were also very helpful, not much of a wait time. Highly recommend this location.
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March 2023 by Iveysbg
Please see Ms. Sandra Jordan, Sr. Relationship Specialist, at VyStar Credit Union - Chaffee Rd. She’s got a great personality, and an outstanding work ethic!!!! I have no worries when I see her regarding anything with my accounts. Thanks Sandra for your assistance. See you next time!
