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January 2024 by Jennifer Fraser
Estella was amazing! I came into the branch with a list of items I needed done. She was attentive, helpful, and took her time with each request. She was so sweet, and I am very grateful for everything she did for me today! Thanks Estella!
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December 2023 by Elyssa Semack
Jeremy and Estella were amazing! Decided to stop in and get some help and so glad I did! Just purchased a car and my loan is with Vystar. I had a lot of miscommunication from the dealership and they were so helpful in fixing the loans and getting my new loan on track.
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December 2023 by Kelsi
Jeremy was so helpful and helped me sign up for a teen account!! he took me through each step very slowly and I understood everything even if it was confusing. I have no questions or concerns because he took his time and was super helpful. Thank you Jeremy!
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December 2023 by Richard
I had to get a document notarized for my disabled mother on 12/12/2023. It was cold and raining. I walked in and approached teller Ben P. & asked if I could speak with one. He stated he was a notary and asked how he could help. I let him know my mother needed something notarized. Long story short, he came to the car with a clipboard, his notary stamp, and saved her a very difficult trip inside during adverse weather conditions. Just another example of why VyStar is an exemplary banking institution. While outside, in the rain, he helped another elderly woman put her wheelchair in the trunk of her vehicle. Ben is an exemplary VyStar employee and should be recognized for his efforts. I personally want to thank you for your help today.
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November 2023 by Adam Alabbassi
Niko did a great job 1000%Keep it up
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November 2023 by Kimberly Flores
This branch location has a great atmosphere, the staff were very helpful. The moment you walk in you’re greeted with by a polite man, with a great smile, Niko. The ladies behind the desk are very upbeat with a positive attitude and are ready to assist you with your banking needs.
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November 2023 by Robin Crabtree
I worked with Janice from your branch. She was more than attentive, compassionate, and helped me navigate the information I needed from another dept. If all employees were like Janice, what a wonderful world this would be..Thank you !
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November 2023 by April Leach
We worked with Fazi Mirajuddin today. What would normally be an extremely tedious experience was the absolute best experience we have ever had with Vystar!! I thought our request would be a 2 hour long process but was only 45 minutes. On top of that, she was able to multitask and get not only our initial request taken care of and provide all necessary details, but also the additional last minute additions I had for her. We left with smiles on our faces and confidence in our financial decisions during a time that has felt extremely uncertain. Thank you Fazi!
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October 2023 by Jon Vito
Vystar kernan is amazing. Best branch in Jacksonville! Estella & Cesar and their team are unmatched! So grateful to have this type of relationship with a bank. HIGHLY RECOMMEND!!!
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October 2023 by SHAWNEE Bennett
I was in a very stressful situation and Kiana was so patient and kind to me. I was so very appreciative of her help at Vystar. She definitely is a great employee and does great at everything she does.
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September 2023 by Kendall Carrier
This is my to go branch because of the customer service. Everyone is always so friendly and helpful. I went into today to resolve an issue and Roxy not only fixed my problem quickly, but fixed something else I didn’t even notice. She was beyond knowledgeable and awesome!
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September 2023 by AL Darling
Staff is always kind and professional. Never a long wait. Thank you, Benjamin, who greeted us and held the door for my mom who is disabled. He was very patient. Much appreciated.
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September 2023 by John Porcella
Benjamin Plancarto was extremely helpful in my situation. I feel he went above and beyond what he needed to do. And he was definitely a pleasure to work with. His attitude and personality are definitely a plus for your Institution. He should be recommended for his kindness and his ability to do his job. Thank you sincerely yours John W
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September 2023 by Lisa Hannigan
Fraud is a nerve wracking & stressful ordeal. I was so grateful to be able to walk-in & discuss my concerns with a live person. Benjamin was just as concerned as me and gave me confidence that all would be secure and taken care of. His patience and time meant a lot to me.
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August 2023 by Angela H.
Although Vystar caught a bad rap for all the technical issues that they faced a while back, I still love and stick with Vystar. I love that there is always someone to help you with whatever you need. I always feel like my money is safe there. Being a member comes with perks as well. Like a free notary and also they have a coin machine. If you are like me. I collect change and its nice to be able to just drop it all in the machine and exchange it for cash.
