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February 2024 by Charles Cooper
I love coming to this branch,Erica is always a delight to deal with. Her service is Second to none!
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February 2024 by Sean D.
My favorite VyStar branch. The employees are very professional and friendly. Always limited to no wait time and greeted every time with a smile. I feel they personally care about me and my financial needs. If you have access to NAS Jax, this should be your VyStar branch.
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December 2023 by Steven Briggs
Dear Sir/Madam,I am writing to express my deep appreciation for the exceptional service I received at VyStar Credit Union on NAS Jacksonville base. The Senior Relationship Specialist, Ms. Black showed remarkable dedication and commitment, and went beyond my expectations as she assisted me with my Roth IRA transfer. Her unwavering support and professionalism throughout the process were truly commendable. I am sincerely grateful for her outstanding customer service.Warm regards,Steven L Briggs Sr.
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August 2023 by Ardel Reyes
Thank you Neth Black, Senior Relationship Specialist at the NAS JAX Branch, for your continued stellar customer service for our entire family! You have been there for us during critical times, consulting us on all of our VyStar accounts and we are so grateful for your expertise and compassionate service!
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August 2023 by ken Hartless
Neth Black was great to talk to and resolved my problem very fast. She is a great people person made me feel comfortable from the very start of the interview. I would recommend to any VYSTAR customer if they have problems on the internet to see her to get them corrected. Great personality and very easy to work with-she had myself a neurologically damaged customer and she quickly put me at ease and squared away my problems with the internet. Give her a raise or promote her ahead of contemporaries!!!!
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August 2023 by David Strickland
Found a nice pontoon boat and went to Vystar CU for a loan. They were awesome! Neth Black helped us through the whole process and we were able to go out on our new boat the next weekend! Thanks to Vystar CU at NAS and especially to Neth Black for all her diligent work we are living our dream!!!
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July 2023 by Eston Bowen
Andy, Z were absolutely amazing, professional, knowledgeable and patient. However the one quality that I consider above and beyond is the sense caring I received! Best customer service I’ve experienced! Thanks for everything to Vystar whom I consider family!!!!!
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June 2023 by Nikki De Guzman
I never had a bad experience at this VyStar location. They provide a top notch customer service to their members and there is never a long line at this location. Everyone is being taken care of without being given a rushed service. This is the only VyStar location I will ever go to.
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May 2023 by Melissa Cooper
Cody Hilton was a pleasure to work with to resolve my issues yesterday! He is an asset to Vystar with his awesome customer service skills.⭐️⭐️⭐️⭐️⭐️ 5 STAR SERVICE!
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May 2023 by Nitza Zayas
Cody Helton was absolutely amazing. He answered all my questions and was very patience with me. Cody, thank you so much for all your help. It was a pleasure meeting you.
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March 2023 by Cathy Williams
I was contacted by Cody at VyStar regarding my credit card and that I may be eligible for an upgrade. The process was easy and Cody was wonderful to work with. He explained everything in a very clear and precise manner. Great experience!
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March 2023 by Forrest Bell
Recently looked into getting a personal loan through vystar. Wasn’t even a member and Cody Helton helped me become a member and get my loan approved within a few days. Great experience. Thanks for the help Cody
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March 2023 by Janson Booth
I stopped in to conduct some business and Mr. Cody Helton assisted me and also helped to fax a few documents, he was extremely knowledgeable and eager to assist me. That is one sharp young man he went above and beyond. Thanks Cody
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March 2023 by Tony Funny
Great experience and excellent customer service! Cody Helton took the time to ensure my understanding of the loan and the process. I was thoroughly impressed with how well he explained in detail the different loan options and what was the best option for my situation. He also told me about some other products that I qualified for during the loan process. Definitely recommend him and this branch for future financing and customer service needs.
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March 2023 by Bet Marsh
VyStar Credit Union is wonderful! Cody Helton was so helpful and he deserves to be recognized for his Outstanding Customer Service. Representatives like Mr. Helton are what makes customers loyal customers. Customers like to know they are appreciated and their choice to make VyStar was the right decision when dealing with their finances. I rate Mr. Helton with a 10! So Please recognize him for his dedication to customers because he is definently the person for the position of Custmer Service Respresentative. He deserves a pay raise. Thanks
