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February 2024 by Anthony V.
Vickie is most likely the best member service associate I've ever had the privilege to work with. Excellent employee!!!!
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February 2024 by Bela G.
The Roosevelt branch Vystar is great! Hunter Thomas was extremely helpful and attentive!
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February 2024 by Rory J.
Don't ever deposit money in the ATM's I have been ripped off twice in the past year. They always say they are putting in a dispute, but nothing ever comes from it. They have no empathy in this branch at all. I am a 90% disabled veteran and I deposited the money I got selling my tools so I could make rent on time. I have no other way to make money because my heart is screwed up and I cannot work. They say it takes up to 45 days to get your money back. I had to use the last of the money I had to buy food instead. The first time this happened was last March and I never heard back from them! This bank steals from their customers and when you get upset, they just stare at you like you are an idiot. By the way, I have been a customer of Vystar for 30 years now, but not anymore!
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December 2023 by Darleen Ortiz
Adriana Tiriteu was SUPER AMAZING! She's Kind, KNOWLEDGEABLE, FUNNY, AND help me immensely. Thank you so much!!!
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December 2023 by LaMont Fields
There's a young lady by the name Adriana Tiriteu she's one of the Relationship specialists assisted me and she was absolutely awesome customer service and professionalism. She's the best ?
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November 2023 by Tara M
I am so thankful Ms.Faith P was working when I came in. She went above and beyond to improve my situation with utmost compassion and empathy. She took time to answer all the questions I had, and she even called and spoke with me directly when there were important updates for my situation. She was so incredibly kind and helpful to my family and me. Thank you for your services and time spent with me. Have happy/blessed holidays! ?
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November 2023 by Carlos Wolfe
Ms. Faith Perez is an absolute angel!!!I came in feeling stressed... She started showing me my options and guided me through the process of refinance and consolidation. Her understanding of the possibilities as well as the emotional toll was breath taking. I felt a 12 ton brick taken off my chest after working with her.I am confident she is looking out for the best outcome for me and my family. She will continue to be my go to for advice.Thank you, Faith.
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November 2023 by Michelle Worley
Hunter on the teller line for the win! He provided friendly and efficient customer service today. I rarely go in to branches anymore, so I was happy to see that Vystar continues to recruit and train awesome personnel. Thank you, Hunter!
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October 2023 by Herman T
Adriana Tiriteu, this young Lady has really been a True Blessing to my Wife and I. She puts a New meaning on Customer Satisfaction. I honestly didn't think that GOOD PEOPLE like her still existed, especially the one's that Love and do their job to the up most. TY Vystar for having Ms Adriana T. Aboard & TY Ms Adriana for being the Wonderful Human that you are.
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September 2023 by Deborah Lowe
I visited the Roosevelt branch today and had to do account maintenance after being hacked on Friday. Evelyn Steward was awesome. She calmed me down and took care of everything for me. Great experience!
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September 2023 by TTVDARXY
Mrs. Kim Nettles-Edmond worked with me to establish my credit. I just Graduated May 2023. Mrs. Kim answered all my questions and made sure to advise me of the questions I didn’t even know that I should ask. She gave tips and advice on managing the Credit Card and car shopping advice! Contact Mrs. Kim for your next financial need!
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August 2023 by Tricia Williams
I have been working with Kim Nettles-Edmond on a personal loan for my son. She has been the greatest to deal with and very professional. She was very prompt in answering emails and answers all my questions with no hesitation. This is my first time dealing with VyStar and I’m sure it won’t be the last with people like Kim. This process was fast and easy. She kept me updated along the way thru emails!!! Thank you so much Kim.
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August 2023 by Amy Michelle
Leaving VyStar right now. I’ve had this bank for multiple years, I was just robbed. I know robbed by your bank right? you’re like how are you robbed by the Bank. Because I just deposited $350 cash in my checking account. For some reason it didn’t go through. I was sent a piece of paper that said to go to one of their people. I went to one of the people right at 5 o’clock, the lady told me I can’t help you, call the call center. I said this bank just took $350 from me, call a call center. She laughed at me when I told her that I couldn’t pay my bills because I needed this cash. And when I told the supervisor this she told me sorry have a great day. Beware about VyStar they will steal your money and laugh at you about it. And when I tried to get names, the person that laughed at me walked away, and had someone come back and turn the lights off. People are there, they have not gone home, and refused to come to the door
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August 2023 by Edward Martin
Excellent greeting as I entered into the credit union by Larry Harrold & very helpful with the questions I asked. The information about the issue I had was done very professional with a smile by Vickie Grissett & the teller Sandrene Lugg was awesome about the service she provided about getting a credit card & told me the option about getting a secured credit card later on. I felt at home at the branch from the greeting, service & smiles.
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July 2023 by Quinton Cooper
Nicole SnowRelationship Specialist was a great help. She worked on my request for over 30 mins with a positive attitude. Great job
