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February 2024 by M C.
I have interacted with Ms Charmaine Ervin before, you know that person that always has welcoming smile well that Ms Ervin, during my transctions, she ask if any other services, VyStar can assist me with such as auto Insurance or investments, etc. if I have a question, and she's not sure, she will have someone call me.
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January 2024 by Ciera S.
This is my new favorite branch. Tytiana was kind and helpful. She was knowledgeable and clearly knew what she was doing. She knew exactly what I needed and got it done in a timely manner. Thank you Ms. Gilmore for your exceptional service.
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January 2024 by Chelsea Lucas
Charmain was great! Very understanding of my situation and gave relevant information and advice. I felt comfortable speaking to her and she seemed genuinely interested in what I had to say. I would gladly recommend!
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January 2024 by Angela Moore
I went into Vystar and was helped by Evan; he did an amazing job with helping me decided on which IRA account would work best for me. He was very knowledgeable about finances. I really had a great experience.
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January 2024 by Avery Aultman
Everyone was really polite and helpful, we worked with Charmain to get a new joint account opened and she made the whole process really easy for us.
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January 2024 by Aaronetta King
Jenny B. was awesome, patient, and very knowledgeable. She made sure we understood everything to make sure we made the best financial decision to meet our needs. I would recommend her to anyone!!
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January 2024 by JN Norga
My experience was exceptional and very professional. All my questions were answered with satisfactory results. I highly recommend this branch and the professional representative (Ms. Filmore) that aideded me.
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December 2023 by Steve D.
Banked with vystar for 12 years , I lost all respect after they botched a deferment for 2 payments, they cancelled my CC! with no notice and especially disturbing is how they gave me no notice on CC but set up a deferment with no problem? They admitted wrong doing but still accepted no responsibility? If they had notfied me id of gladly paid the two payments of 133.oo They have now turned over to the credit bureau! I can't speak with anyone that is willing to look into this debacle except a VP of Member solutions that admitted they made an error but not the CC !! Insanity!! You can't make this stuff up!! DO NOT BANK AT VYSTAR!!!!
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December 2023 by Syreeta Smith
I was helped by Danielle Williams and her service today was impeccable. I had an issue that she was able to resolve without fail! Her customer service went above and beyond. She also followed up with details every step of the way. I am very thankful for her this holiday season and I hope she receives recognition for her great service to me on today. VyStar will forever be my favorite credit Union. I have truly established relationships with this bank that I see taking me to unimaginable financial heights! Thankyou Danielle.
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December 2023 by Anna Lynette ShultsHall
Danielle W at Riverside provided amazing assistance to me today! I was able to update my name get a card and understand my accounts better! I recommend riverside branch! Thanks Danielle!
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December 2023 by Lysa Jones
I came into VyStar trying to set up an account and establish credit. I had been fearful into getting back into credit for years. Danielle Williams came in helped me in a matter of minutes. She helped me in feeling secure about my starting my credit venture and helped me into my next steps. I walked out with an approval loan I have been working on for months and I’m looking forward to my future with VyStar and building my credit. Thank you Danielle Williams I’m looking forward to working with you continuously in the future.
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November 2023 by Jasmine N.
Danielle Williams was super helpful! She reissued my debit card and helped me with some credit card stuff. Thanks!
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October 2023 by Karen S.
Run, don't walk, to remove your funds from this institution. And I do mean run, because if you live out of the area, good luck. It's been sketchy since 2022, when that new guy took over, and immediately went on vaca to Europe during the first collapse of the online system. Now it's "mailbox full", or lack of follow through on behalf of multiple parties. Warning Will Robinson, take your money and RUN...
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October 2023 by Blazin Lion
Ms.Evan was a wonderful help and provided excellent service. She was really well mannered as well as quick and effective
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October 2023 by Edward Ross
Tytianna was amazing, great service. Very clear on the loan process. Very accommodating and welcoming. Amazing service! Thank you thank you.