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January 2024 by Damonique Jones
Kay was VERY VERY HELPFUL!!! Someone told me they couldn’t accept my card and she helped me and actually tried my card before saying that she couldn’t use it. I was soo mad and she helped me calm down and made my morning AMAZING!!! I love Kay!!!!
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January 2024 by Denise Walker
Today Samone assisted me. She was very pleasant, knowledgeable & helpful. I had questions and she had the answers. I appreciate good service when I receive it! Thank you very much Samone!!!
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January 2024 by Ernestine Feggans
Saul is an amazing young man, very professional, speaks clearly, very good listener and know his job because he is well versed with VyStar products which I can appreciate. Saul compliments his colleagues and I see he is an all around educated teller. I thank him for his patience and respect he exhibits especially to older people. My hat goes off to this young gentleman, he will go a long way in this banking industry. Thank you Saul.?
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December 2023 by William Guyton
I have been helped with a young lady by the name of Kay who is always a big help whenever I come In vystar. She is very polite and doesn’t mind breaking down any process to my understanding. Great job vystar and Kay I’m a proud member of vystar.
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December 2023 by Jacqui Brady
On December 4, 2023, I was assisted by Vystar’s Relationship Specialist,Ms. Tasha Peterson, in helping me with some account issues. In today’s society it has been declared that ‘customer service’ is dead. I can say in all earnestness that Ms. Peterson truly disproved this statement and proved that all customer service is not dead.She provided the most helpful, kind, and proficient assistance and she did it with finesse. Thank you Ms. Peterson for being such a pleasant start to my day.RegardsJ. Brady
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December 2023 by Wanda Brewton
Went in with my son to open up a checking and savings account . A very friendly and professional representative name Kelli Donald assisted us. She was very polite and helpful and made sure that we felt welcomed. She was very knowledgeable about all promotions and incentives that Credit Union had to offered. Awesome service
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December 2023 by Johnnetta Foster
Bria was very polite, helpful, and knowledgeable in helping me become a member. Her customer service went above and beyond my expectations. Not a very long wait as we went during the lunch hours.
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December 2023 by John Trotter
Tasha Peterson and Shaquille Jackson was amazing today. Very knowledgeable and fun to talk to. Will be back to open up my business account with them next!
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December 2023 by Destini R.
Bria was very helpful and knowledgeable in helping me become a member. Her customer service went above and beyond my expectations. Not a very long wait as we went during the lunch hours.
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October 2023 by Lucus Fugate
Just made a savings account and Tasha Peterson was the one to help me. She did a wonderful job and was so nice and welcoming. Made me feel right at home.
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October 2023 by Marie Hayes
Ms Trelinique Roberts is amazing she had EVERYTHING ready. She works fast and she's friendly. I'd fight in a river brawl for her
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October 2023 by NuBI TC
I set up for auto draft on my charge card to at least pay the minimum amount due just in case when I always pay off whatever balance at the end of each month. I had some emergencies going on I got an alert saying payment missed. My first thought is that's impossible cause I have auto draft as a back up. My score dropped. I'm looking to buy a house. I went in the rep told me her supervisor stated that there was nothing they could do it's my responsibility to make sure payment is made that was the purpose of setting up the auto draft. I've heard complaints from others just thought they were poor with their finances.
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October 2023 by Suzanne Walker
Tasha P is very knowledgeable. She provided excellent customer service with a very positive attitude. I suggest a promotion very soon!
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October 2023 by deby wagers
Sat in drive thru line 30 minutes being third car in a line. Vehicle at front of line sent "tube" back like 8 times. At what point do you ask an individual to come inside the bank as that is too much to take care of in the drive thru? This occurred 10/07/23.
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October 2023 by Frank Coleman
I receive excellent service from Miss Trelinique Roberts, the relationship specialist in the background on noticed her manager. I believe her name is Miss Regina. She kept steady advisory throughout the floor, giving great customer service. Thank you for assisting me and my banking needs.
