-
December 2023 by Nancy Anderson
I love this place I had an awesome experience with vision works, since I step in to I left this place. Dr. Joseph was great knew his things and made me feel great about my vision. I like this place better than American Best I will let people to know where to come
-
November 2023 by Michael Michael
My hold experience was great Kyla Santiago was so helpful and did a great job telling me about my glasses and was so helpful helping me pick my frame that fit my face. Vision work is a great place to go get an eye exam and a friendly Atmosphere. Dr. Jerin Joseph was great explaining to me about my vision. I was in good hands.
-
October 2023 by Annette Lussier
This was the best experience I have had at any eye care facility in my lifetime. The staff greeted me promptly and were very professional and pleasant through the whole experience.No one tried to talk me into anything I wasn’t interested in so there was no pressure there.I have told all my coworkers they should come here if they are due for their eye checkup and/or glasses.
-
October 2023 by Kendrick Gillispie
I stopped by the Visionworks located at River City Market in Jacksonville, FL today to get the nose cushions on my glasses replaced. I was helped by a really nice, kind, and professional young lady named Kyla Santiago. She replaced the nose cushions on my glasses and cleaned my glasses very well. Kyla did an amazing job and I greatly appreciated her generosity and kindness.
-
October 2023 by steven seigler
Kayla, Robert and the optometrist were excellent! They helped me dial in my difficult prescription, and I received my new glasses in less than a week.The only place to shop for prescription glasses in Jacksonville, Florida!
-
October 2023 by Katie Stewart
First time to Vision Works and was 100% pleased with the service I received. I will definitely be back next year. A++++
-
October 2023 by Shannon Spinner
I brought my son and I in for eye exams and new glasses. The whole staff was so friendly and helpful. We live in the area, so it’s great knowing there’s a reliable eyeglass store nearby. We’re definitely repeat customers now.
-
September 2023 by Mary Beth
I kinda want to keep this place a secret so I don't have to wait when I go there! Lol. Just moved to Jax and my insurance (VSP) gives major discounts with Vision works. Every single person was so welcoming, friendly, helpful, informative and made me feel like I was their first patient of the day when in fact I was the last. The Doctor was awesome! He was so nice to me and explained my bifocals that I am new to getting, giving advice on what type of glasses would work best. Great experience! 5 stars! ?
-
September 2023 by Travis Dillard
I was from out of town and one of my nose pads broke. Kyla, the general manager, immediately made me feel welcome and gave me a new set of nose pads. We even talked about local popular vacation and eating spots. All the staff were friendly and I would highly recommend!
-
September 2023 by Ronnie Wilson
Great experience, had an appointment and they messaged me to let me know of earlier time. Was able to get in early, had great customer service. Would definitely recommend this location.
-
August 2023 by Almarie Burch
I loved my experience here! The team was super helpful, the doctor was amazing, and their exam was more thorough than anywhere I’ve ever been. Great job!
-
August 2023 by Rogelio Hernandez
I had a terrible experience at vision works River City Maket Place, Store 1383, yesterday. I was ready to order, I have checked their selection and I had my written prescription. I had to seat and wait for the clerk to assit me with my purchase when she finally came and presented herself she was very unprofessional and unethical way. My impression was that she came back from a nap and was in a bad mood, I have come to interrupt her nap. Then she made very complicated for me to know my botttton line price and place the order. I finally had to leave without the needed new glasses. I could not get her name, but she looks middle age, heavy built but not choby, about 5' 7" tall, blonde with blue eyes. I wish she is not the store manager Kyla Santiago, and I would like Kyla Santiago to answer this review.
-
July 2023 by Ebony Brooks
The stuff is very friendly and helpful. I brought my daughter in for an appointment she had something in her eye and the stuff and the Dr jumped in immediately to try to get it out. But the couldn't so the reach out to an Dr wow could help me and made the appointment for me. And even call to check up on her the next day.most places would have just told me to look for a Dr who could help me . But they jump right in and help. They also took time to help us find the glasses for us without rushing us e en with it being close to their closing time!
-
July 2023 by beatriz valencia
Visionworks at River City Market Place is the most convenient eye care place ever; if you need to set up an appointment you don't need to or have to wait weeks or months to be seen. they've always appointments available the same day or next day and the staff is super friendly ?Very professional and knowledgeable on what they do.Very happy, please and satisfied with Visionworks services staff ?Thank you!! Keep up the good work.?
-
June 2023 by Christopher White
Stepped on my glasses. Visited Vision Works as a walk-in when they opened at 10am, hoping I could get an exam and new prescription. Stacey was able to get me in and even got my old glasses fixed for free! I was done by noon!!
