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June 2024 by Carmen F
Julian helped me and my mother while I was looking to upgrade my iPhone to a 15 pro max. I was unsure of which phone I wanted at first and he was very well informed and kind. He was a very good conversationalist while we were waiting for my data to transfer over and gave us information on the importance of a good charger. Amazing employee. I will definitely come back to this location.
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June 2024 by Peggy Kemery
Julian was so amazing today! He was courteous and helped with my concerns. Fixed and with better phone!
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June 2024 by Scott Johnson
Darius and his co worker helped me switch from my iphone to android and they were very helpful! Super knowledgeable and professional! Love this location, much more personalized service is given!
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June 2024 by Ambriah Whitfield
Great and fast service. Darius Miller was extremely helpful with getting my service activated and ready to use asap. I loved that the location was easy to find and clean. I’ll definitely recommend to others and continue to go to this location.
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June 2024 by Cayla Adams
This Verizon store was the best. I went in with some software issues and they gave me options to repair my phone or upgrade! They were both so kind. It was quick and respected my time. I highly recommend stopping in if you need anything!
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June 2024 by Stefany Scales
The guys here were super helpful and very knowledgeable of their job and products!! The music was super cool and customer friendly for all age groups. ?. I'd use their services as long as I'm a Verizon customer. Thanks fellas!!
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June 2024 by Antoinette Williams-Adams
Darius was awesome. Great help. Give him a raise!!!!
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June 2024 by Lonnie Thompson
jason helped me the whole time i was here and helped me set up my new phone.
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June 2024 by N T
Great experience !
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May 2024 by Alexis O'Daniel
Came in to grab a new phone and Stephen was very informative and professional. He ultimately helped me find the best promotion available for me and my situation this store did an amazing job.
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May 2024 by Latisha Clayborn
I went to this Verizon Authorized store on 8520 Baymeadows Rd, Unit 2, Jacksonville, FL, 32256. I purchased a new iPhone with a new line. The store ordered the wrong phone first. That order was supposed to be cancelled. I ASKED when I went to pick up the new phone if that order was cancelled bc it was still appearing on my Verizon account. I was told the order was cancelled and ported my niece’s number over. I’m not sure what happened or WHY the sales rep opened two lines on my account WITHOUT MY AUTHORIZATION!! I did not ask for two lines of service. My phone bill has SKYROCKETED due to this additional line that was added. Thankfully, a nice customer service rep was able to disconnect the phone line when I called concerned about a $1,200 phone bill I had! I will NEVER go into another Verizon store to purchase anything and only purchase from the website going forward. I was hoping to have the phone in time for Christmas which is the only reason why I went to the store. I am PISSED bc this has cost me unnecessary money. It took me months to figure out why my phone bill was now $100 more. DO BETTER!!!!
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May 2024 by AMAZON
I thought I was dead. I foolishly deleted my entire first page of 30 most important icons. I was literally dead. Then. Fortunately I had the good fortune to find Darius and Jason in the verizon on baymeadows in the river city and voila, they worked their magic rejuvenated my verizon galaxy phone to it's prior usability. 5 stars, super duper, top of the line, aces. Kudos to Darius and Jason. The next I need to buy another phone or am in desperate need of Tech assistance, i am driving from west palmbeach again to see Darius and Jason. Verizon should at least double their salary and use them as the model of expert and friendly for all other verizons shop. Please feel free tp.contact me personally for more details
. Bill cragun
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May 2024 by don smith
Went in to get a new phone today, and Darius helped me out quickly, and ended up actually saving money on my bill after the phone purchase. Couldn't have been a better experience.
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May 2024 by A CLASS CDL SCHOOL
Travin was informative and patient. Got around the language barrier with great customer service. Ask for him
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May 2024 by Marie Joachim
Travin was great, he was patient and explained all cost and fees upfront. Very nice person and nice Verizon store to shop from
